Tag: Singapore

DHL appoints Richard Owens as Senior Vice President for Global Customer Solutions Asia Pacific

Posted by | Sep 16, 2008 | |

DHL announced the appointment of Richard Owens as Senior Vice President for its Global Customer Solutions (GCS) organization in the Asia Pacific region. GCS is responsible for the customer relationship management of DHL’s largest customers worldwide.

Based in Singapore, Mr. Owens reports to GCS’s Chief Executive Officer, Hans Hickler.
Richard will build on business capabilities and solutions across DHL’s express, air & ocean freight, and contract logistics businesses to lead and drive the growth of DHL’s top global customers served by GCS.

Mr. Owens has devoted 25 years of his career in logistics as well as insights of the Asia Pacific logistics landscape.

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TNT opens key network link in Vietnam’s hi-tech hub

Posted by | Aug 25, 2008 | |

The new facility is part of a EUR 1 million investment in developments in the city, which includes TNT’s new Hanoi office due to open in the fourth quarter of this year.
Onno Boots, regional managing director, TNT Southeast Asia, said: “As Vietnam is strategically located as the link between China and Southeast Asia on our Asia Road Network, the completion of the TNT International & Domestic Operations Centre, North in Hanoi is an integral part of TNT’s growth strategy in the region.”
He added that more than 40 pct of volumes to and from TNT Vietnam will pass through the new centre, and growth is expected to be in the high double-digit range for the next five years as it facilitates seamless integration between TNT’s air and road networks.
Shipments passing through Vietnam will be consolidated and processed at the TNT International & Domestic Operations Centre in Hanoi before making its way northwards to China and southwards to Singapore via the Asia Road Network for subsequent airlift to Europe and China respectively, using TNT’s Boeing 747-400 ERF that flies between Singapore, Shanghai and Liege three times a week.
Boots said that the new facility gives TNT the capacity to handle four times its current load of both international and domestic freight under one roof while leveraging the Asia Road Network.
This is the third facility to be opened within three months, following TNT’s new international & domestic road hub in Bangkok, Thailand and the Singapore Country Depot.

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DHL Express Singapore Renames Product Portfolio to Reflect Time Specific Services

Posted by | Aug 12, 2008 | |

DHL announced that it has completed an across-the-board portfolio renaming of its best-in-class products in Singapore. The renaming exercise is part of the global alignment of product portfolio which began in more than 220 countries and territories serviced by DHL’s global network in January 2008, and is expected to be completed by the end of this year.

Its completion has enabled DHL Express Singapore to harmonize a variety of product names to a single set of standard, logical and easy-to-understand names that aids recall and helps customers to select the products that best meet their express shipping needs.

The new names reflect the time specific nature of shipments to their destinations. By offering products based on a logical system of time-definite and day-definite choices, customers can now choose product services that offer flexibility and reliability based on speed, destinations and weights.

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SingPost Group’s unaudited results for the first quarter for the financial year ending 31 March 2009

Posted by | Aug 6, 2008 | |

Singapore Post Limited (“SingPost”) announced its unaudited results for the first quarter of the financial year ending 31 March 2009.

SingPost Group achieved a 4.6 pct growth in revenue from SGD115.5 million to SGD120.9 million in the first quarter of FY2008/09 on the back of improved performances by its three business segments.

Mail business recorded a 2.4pct growth in revenue to SGD93.6 million on higher mail
traffic, while Logistics revenue increased 11.8pct to SGD18.0 million, as a result of growth in Speedpost traffic, vPOST shopping and shipping transactions and warehousing, fulfilment and distribution services.

Growth in retail products, agency and financial services revenue contributed to the 17.6pct increase in Retail revenue to SGD16.5 million.

The Group’s rental and property related income was up 34.9pct to SGD7.2 million, mainly due to higher rental rates at Singapore Post Centre and an increase in lettable space.

Miscellaneous income was lower by 34.1pct at SGD1.4 million compared to SGD2.1 million in the same quarter last year, which included a one-off gain of SGD1.9 million from the disposal of a property.

The Group continued to focus on cost management in the face of inflationary pressures on operating costs. Total expenses rose by a slower 3.4pct compared to the past few quarters.

For the first quarter of FY2008/09, net profit grew 2.9pct from SGD38.4 million to SGD39.5 million. Excluding one-off items, the Group posted underlying net profit growth of 11.6pct to SGD38.9 million.

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Good results for the EMS Cooperative

Posted by | Aug 4, 2008 | |

At its extraordinary General Assembly held during the UPU Congress, the EMS Cooperative announced on Monday 4th August a set of very positive results: volumes rose by 23 pct between 2004 and 2006; 88 pct of items were delivered on time; and the EMS Cooperative now boasts a membership of 149. The EMS Cooperative was created in 1998 to develop and strengthen the EMS service.

A succession of countries were awarded certificates in recognition of their efforts to meet the main EMS standards. To ensure high quality service, independent consultants analyze the performance of the various operators each year.

For 2007, 13 countries received gold, silver or bronze awards for the excellence of their EMS services (deliveries, tracking of items and customer service). Azerbaijan, Hong Kong (China), Japan, the Republic of Korea and Singapore took gold; the Czech Republic, Great Britain, New Zealand, Sweden and the United States were awarded silver; and Australia, Brazil and Canada received bronze awards.

Hungary, Russia and Spain also received awards for exceptional customer service.

EMS is a high quality, competitive, affordable international express postal service for sending documents and goods the world over. In most countries EMS is the only operator offering universal access to international express services for private customers and small and medium enterprises.

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