Tag: SingPost

Singapore hosts 15th ASEAN postal business meeting

Posted by | Oct 23, 2008 | |

Singapore’s Minister for Information, Communications & the Arts, Dr Lee Boon Yang, opened the 15th ASEAN (Association of Southeast Asian Nations) Postal Business Meeting (APBM), hosted by Singapore Post (SingPost).

About 50 delegates from the 10 ASEAN countries namely Brunei Darussalam,
Cambodia, Republic of Indonesia, Lao People’s Democratic Republic, Malaysia, Union
of Myanmar, Republic of the Philippines, Singapore, Thailand and the Socialist Republic
of Viet Nam, as well as ASEAN countries ie People’s Republic of China, Hong Kong,
Japan, India and the Republic of Korea, are attending the meeting in Singapore.
Meetings

The Singapore Meeting will begin with the election of the new Vice-Chairperson and the
adoption of the business timetable. Malaysia holds the chairmanship of the ASEAN
Postal Business Meeting.

During the two-day Meeting, senior postal officials from the 10 ASEAN countries will
receive updates from the 24th Universal Postal Union (UPU) Congress and its impact on
ASEAN, and will discuss the leveraging on Singapore and Indonesia, both of which were
recently re-elected into the Postal Operations Council (POC), as the conduit for
UPU/POC information between the ASEAN members and the UPU/POC, as well as
establishing funding projects that can reinforce ASEAN’s collective competitiveness as a
region, so as to realise equitable and sustainable growth. The meeting will also provide
updates from the previous meeting held in Philippines on 4-5 September 2007.

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SingPost collaborates with ABN AMRO to distribute consumer banking

Posted by | Apr 29, 2008 | |

Singapore Post Limited (“SingPost”) and ABN AMRO announced today a collaboration to distribute PostLine, a new personal line of credit. This is a first of its kind alliance between SingPost and a bank to distribute a personal line of credit. Under this collaboration, SingPost will distribute ABN AMRO’s new personal line of credit, PostLine, at post offices where customers will be able to receive professional financial advice.

The collaboration is part of SingPost’s strategy to leverage its wide retail network to offer high value products and financial services to its customers. The newly launched PostLine will provide another option for SingPost’s customers, expanding the suite of financial services and investment products offered at its post offices.

For ABN AMRO, the collaboration will enable the bank to immediately expand its sales and distribution channel in a cost-efficient manner. SingPost owns one of the largest retail distribution networks in Singapore through its tri-channel platform of 62 post offices, over 250 Self-service

Automated Machines (SAM) and vPost, an internet portal facilitating bill payments and offering online shopping and shipping services.

PostLine is designed with a wide array of benefits, aimed at helping clients save costs and giving them more flexibility in their liquidity and cashflow management. This includes an attractive interest rate of 1.44 pct per month, one of the lowest in the market, and flexibility to use the line of credit to transfer their balances. The unique two-in-one concept of PostLine allows customers to enjoy the lower financing cost with the flexibility of an overdraft. PostLine customers will be able to access
their credit via a cheque book and an ATM card.

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SingPost now offering Visa Money Transfer

Posted by | Feb 6, 2008 | |

Visa and Singapore Post Limited (SingPost) are now offering a new Visa Money Transfer remittance service from 51 designated post offices in Singapore enabling the transfer of money to nine markets around the world. The SingPost Visa Money Transfer service enables money to be sent to Visa cardholders in nine countries in Australia, China, India, Indonesia, Malaysia, Philippines, Sri Lanka, Thailand and the United Kingdom. It is the first time Visa Money Transfer has been made available through a postal service provider.

Visa International country manager for Singapore and Brunei, Ms Meranda Chan, said, “We are delighted to partner with SingPost. Customers have traditionally gone to SingPost to send letters, cards or packages – now they can send money with the same ease and security via Visa Money Transfer. With SingPost Visa Money Transfer we are making it easier for people to send funds conveniently to their families and friends in other countries.”

“Instead of having to travel to a bank branch or agent location, recipients can use the funds they receive on their Visa card at any of the 29 million Visa merchant outlets worldwide,” Ms Chan said.

Its ease of use is one of the key attractions of the SingPost Visa Money Transfer service. All the customers need to do is to register for a CASHOME card at any of the 51 SingPost post offices offering Visa Money Transfer. A CASHOME card is an identification card for customers to use to remit funds, removing the hassle of filling out forms each time they wish to transfer funds. Whenever customers wish to remit money, they simply provide the recipient’s 16-digit Visa card number to whom they wish to send the funds.

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SingPost Group results for third quarter

Posted by | Jan 30, 2008 | |

Singapore Post Limited (“SingPost”) announced its unaudited results for the third quarter and nine months ended 31 December 2007.

The Group registered a 9.2 pct growth in its revenue for the third quarter, from SGD 111.8 million to SGD 122.0 million, as the three business segments achieved improved
performances.

Mail revenue increased 9.5pct from SGD 86.0 million to SGD94.2 million, on higher mail volumes while Logistics revenue rose 5.3pct from SGD17.0 million to SGD17.9 million, on increased Speedpost traffic and growth in vPOST on-line shopping transactions.

Retail revenue grew 7.9pct from SGD14.5 million to SGD15.6 million, as growth in financial services and retail products continue to offset the decline in agency/bill presentment services.

Rental and property related income improved by 21.6pct from SGD5.1 million to SGD6.2 million, as a result of higher rental rates and yield enhancement initiatives at SingPost Centre.

Total expenses rose 10.7pct from SGD76.7 million to SGD84.9 million as a result of increased business activities. Labour and related costs increased 10.6pct from SGD27.9 million to SGD30.9 million on higher wages and variable staff costs. Volume-related costs increased 16.5pct from SGD27.6 million to SGD32.1 million. Finance expenses declined 15.0pct from SGD2.7 million to SGD2.3 million as the Group has fully repaid the term loan obtained in March 2006.

Operating profit for the Group improved by 6.7pct from SGD43.3 million to SGD46.2 million. Mail operating profit posted a 7.5pct increase from SGD34.4 million to SGD37.0 million, while Logistics operating profit improved by 3.3pct from SGD3.0 million to SGD3.1 million.

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Hand-held mobile scanning for Courier Express at SingPost

Posted by | Jan 1, 2008 | |

With the advent of wireless communications and internet, SingPost had to face expectations for faster and better service from its customers for express parcels.

Manual tracking of express parcels, with reduced accuracy and efficiency, more human resource involvement, and paper wastage, seemed so outdated.

SingPost which provides efficient and high quality domestic and international postal services in Singapore, recognized the problem. It became determined to meet and exceed the rising customer expectations. To do this, it had to do away with its existing system (in operation until 2004) whereby the old barcode readers were outmoded and the Internet service provider providing the public wireless network was decommissioned.

SingPost consulted with its information technology partner NCS Private Limited, over a period of six months, to define the project specifications and mapped out the entire process of the project.

Bring it up to the speed

After a series of stringent equipment definitions, preliminary research and testing, the task force identified that the Intermec 760 handheld mobiles were ideal for the barcode scanning function for its Speedpost operations, based on product reliability, customer service and technical support.

These devices were manufactured by Intermec, Inc., a firm which develops, manufactures and integrates technologies that identify, track and manage supply chain assets

The Intermec handheld mobiles were subjected to drop tests, splash tests, battery power consumption when using GPRS (general packet radio service) connections and field barcode scanning reliability.

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