INTEGRA – utilising technology at Spain's Correos
Ruben Munoz, Chief Information Officer, Correos. World Mail & Express Review November 2008
Read MoreTag: Spain
Correos making progress with postal service modernisation in Spain
Correos showing increased efficiencies in its ongoing modernisation programme
Read MoreCorreos: High approval from customers (SPA)
Correos has reported a positive response from customers as a result of its ongoing efforts to modernise the postal service and expand the range of services offered.
70 pct said that the service was satisfactory, compared to 56.3 pct last year. Correos said that its customers clearly appreciate the improvements in the quality of the service it was now providing, and valued the greater proximity and accessibility of post offices and postal centers.
Correos has opened 304 postal offices in the last 4 years. Spain has seen a 16 pct growth in the network, with more than 2,200 postal offices in the whole country. The introduction of IT networks linking post offices and more modern automated sorting equipment has enabled Correos to adapt to the needs of it’s customers.
Many offices are already multiservice centres, offering an extended product range including mail, packages, banking services, money transfer and the TurCorreos card.
Read MoreFedEx to support growth in Catalonia with Airbus 310 flights
FedEx Express has incorporated an Airbus 310 into its Spanish fleet, operating between Barcelona and Paris four days per week.
The new Airbus 310 replaces two feeder flights that previously operated to Paris’ Charles de Gaulle airport and increases capacity by up to 25 tons.
The flights, which have been operational since Sept. 15, reduce the transit time of heavy shipments using the International Priority Freight service by up to a day from more than 119 postal codes in Spain.
FedEx Express investment in Barcelona is the result of business growth in the region.
The Catalonian region is a major driving force behind business growth in Spain and an important gateway to Europe and the rest of the world, thanks to its key geographical location.
Romanian Post to open 6 post offices in Spain
Romanian Post National Company (CNPR) officially opened (on Oct 9) 6 post offices in 5 cities in Spain where there are large Romanian communities, CNPR operational executive director Mihai Cristian Buciu told.
The six CNPR postal offices in Spain will be opened in Barcelona, Valencia, Castellon and Mallaga (one each) and two in Madrid.
He also stressed that, even though there are requests from other zones in Spain to open some postal offices, CNPR will not continue this year to expand on the Spanish territory.
According to the quoted source, CNPR plans to open 2 more postal offices in Italy by this year end.
Alongside traditional services these offices will also have a service expressly requested by the Romanian communities in Spain, namely the “bill payment service” connected to the Virtual Private Network (VPN) of the Romanian Post.
Through this new service Romanians in Spain can pay directly their utility bills and installments to the Romanian Post partner banks under conditions in which some 40 pct of the money sent by Romanians abroad are used to pay various utility bills and credit instalments.
Officially, in each of the two countries, Spain and Italy, there are over one million Romanians, but unofficially the number might be double.
According to BNR statistics, some 7-8 billion euros enter annually in Romania, money sent by Romanians abroad, especially from Spain and Italy.
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