Tag: Spain

Correos online service increase 64 pct in 2007

The percentage growth includes digital mail, fax and telegram. It said it reinforced the effectiveness and quality of its online services and that online services had seen continual and steady growth since 2004 when online services were first launched in Spain.

Last year the Correos web site saw some 22.788.818 visits (62,435 daily visits, including those of the Virtual Office and those of domestic and business customers). Digital mail saw growth of around 73 pct, the bureaufax Online 66.3 pct, and online telegrams 49.7 pct. Postal franking also saw an increase of 21.6 pct.

Shipments via the Internet grew by 15 pct and online payments increased by a staggering 323 pct. Correos online services allow customers to send money via PC to any destination within the national territory and Andorra with additional cost. Its stamp service has also seen positive growth, with some 700,000 customized stamps sold, popular for the promotion of organisations, fairs, exhibitions, contests, anniversaries, products, etc.

Their web site received an average of 1.9 million monthly visits and the number of registered users increased by more of a third (34 pct). Registered users were 95,832 by the end of 2007. The Virtual Postal Office is available 24 hours a day, 365 days of the year and allows customers to access postal services from home or office. Correos said it was committed to online services as part of its modernisation plans.

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Slow growth for Spanish express carrier MRW

Spanish domestic express carrier MRW saw volume growth slow to just 1 pct in the first half of this year due to the country’s weakening economy but is continuing to invest in network expansion.

MRW increased its shipment volumes by 1.06 pct for the first half of 2008 and expects to maintain this growth rate until the end of this year, the news agency Europa Press reported. Owned 100 pct by Spanish shareholders, the company pointed out that it was able to achieve positive results in spite of the economic crisis.

Its “semi-urgent” service for next-day deliveries by 13:00 and its pets transportation service had shown the most growth, it noted.

In addition, MRW opened two new franchises in Madrid and Malaga to expand its regional network in the country. In the first half-year it added 13 new sales outlets, and now counts 813 branches in Spain, Gibraltar, Andorra and Portugal.

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Electronic money transfers: Spain and Morocco's Posts sign up

The Spanish Post (Correos de España) and its Moroccan counterpart (Poste Maroc) signed a reciprocal agreement yesterday to set up an electronic money transfer service.

José Damián Santiago Martín, CEO of Correos de España, and Anass Alami, Director General of Poste Maroc, announced that a service was being launched between the two countries, at a brief ceremony during the 24th Universal Postal Congress.

This service will be available at about 1,000 post offices in Morocco and 2,300 in Spain.

Around half a million Moroccan nationals live in Spain, said ALAMI.

In 2007, it is believed that Moroccans living in Europe sent around 4.8 billion EUR back to their country of origin. That figure was bound to rise considerably over the coming years, said Poste Maroc’s Director General, adding that he was very happy to be signing the agreement with Spain.

This accord follows on from the successful cooperation agreement signed between the UPU and the Spanish Government in December 2007. Its aim was that Spain would facilitate money transfers with Latin America and North African countries via the UPU’s international financial network. A goal that has been achieved in less than seven months.

This launch of exchanges between Spain and Morocco could pave the way for similar services in other North African countries.

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Postal workers to get red carpet treatment

Fatigue at work can be due to many things, but Correos, the Spanish postal operator, is to make fundamental changes to mail centres which it says will improve staff health and improve productivity.

After succesful trials last year, Correos is to introduce new floor surfaces designed to reduce fatigue and make tasks that necessitate standing for long periods, more comfortable. It had been recognised that hard floors were a problem for many workers and the new surfaces reduce vibration as well as insulating employees from the cold. Seating and tables are also to be replaced where possible, with more ergonomic designs. The introduction of better equipment is also likely to improve conditions for Correos employees.

Over the next five months, most key mail centres will benefit from improved flooring including those at Valencia, Oviedo, Tenerife, Vitoria, Bilbao, Barcelona, Seville, Valladolid, Malaga, Santiago, Granada, Saragossa, the Balearics, Merida, Alicante, and Madrid

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