Tag: Spain

European ''emerging markets'' come into focus

Against the background of moderate growth and increasing consolidation in mature Western European markets such as Germany, Britain and France, “emerging markets” such as Spain, Poland, Russia and Turkey are increasingly coming into focus for international express and parcel operators. In contrast to the moderate single-digit growth rates in core European markets, the continent’s smaller markets are growing at high single-digit or double-digit rates and offer attractive areas for expansion. More acquisitions can be expected in these markets during 2007.

Germany, France and Britain jointly account for over half of the total European express and parcel market, according to CEP-Research data. The “Big Three” are the home markets or major regions for carriers such as DHL, TNT, GeoPost/DPD, GLS and UPS. But the market growth rates have slowed significantly in recent years, mostly due to low economic growth, and operational costs are rising. The inevitable result is tougher competition between the market leaders and a clear trend towards market consolidation.

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Correos opens a new centre in Las Palmas de Gran Canaria

Correos has opened a new Centre of Automated Treatment (CTA) in Las Palmas, Gran Canaria. The centre will handle approx 450,000 and 500,000 letters and postal objects of standardised format daily. The machines have the ability to classify more than 40.000 shipments per hour. The new CTA will analyze the correspondence in the province of Las Palmas and will serve as a receiving centre. The mail directed to the interior of the province will be sent to the centres of classified distribution by postal codes and section of distribution. This will simplify the internal tasks of the sorting offices and will improve the quality of service. Also, Correos will have greater assurances in precise increases of volume of correspondence, because the new equipment can manage more shipments.

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Correos’ urgent post delivery workers are now using PDAs

Correos has successfully completed the incorporation of PDA terminals in its 100 Special Service Units (USEs) distributed throughout Spain. This will not only make the work easier for the over 2,000 delivery personnel in these units who have received this technological tool, but it will also make the delivery service more efficient and dynamic.

Incorporating the PDAs in the Urgent Delivery Units has taken an investment of euro 2 million, though Correos ‘ overall project is to extend the use of PDAs to all of its 30,000 workers who deliver mail every day. Through this ambitious plan, the post office aims to increase the quality of its delivery service. By using the PDAs, the postal workers will be able to dedicate more time to deliveries and less time to administrative tasks at the unit. In addition, the PDAs will make quality control easier and will provide more and better information on deliveries, allowing Correos to give its users and clients comprehensive information on their deliveries. Additionally, using these digital assistants, the post office will be able to offer new added value services, such as tracking urgent deliveries by time bands, digital acknowledgement of receipt, etc.

There are three stages to this mobility plan. In the first, a pilot study was conducted at two Special Service Units in Madrid and one in Toledo. The second stage has just been completed, with the deployment of the PDAs in the 100 USEs, following training of their 2,000 users. The third and final stage will be the gradual deployment of this technology to all other delivery centres, giving PDAs to the whole network, which comprises 2,000 main units and over 8,000 rural postal delivery workers.

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Road express revenues break EUR 2bn in Spain

Overall road freight revenues in Spain grew 7.6% last year to EUR 16.9 billion, with road express taking an increasing share of the market in line with the European trend, according to a new study by Madrid-based market researchers DBK.

Road express revenues have risen to over EUR 2 billion and now represent around 13% of total road freight income, up from 12.3% in 2004, DBK’s data indicates. The growth is a result of growing demand and rising tariffs.

The research, which looked at the 2004-2006 period, found that road express revenues were growing at a greater rate than the road freight market as a whole, reaching over EUR 2 billion in 2005 (+8.6%) and EUR 2.2 billion (based on the 2006 growth forecast for the Spanish express industry) last year, amounting to one-third of all express sector revenue in the country.

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Correos rewards the entrepreneurial spirit among its workers.

The chairman of CORREOS, José Damián Santiago, and directors of the postal service presented the “Excellent Office”, “Hermes” and “Postal Innovation” prizes in a ceremony held during the “Recognition of the Entrepreneurial Spirit in CORREOS Day”, which was took place yesterday at the Thyssen-Bornemisza Museum in Madrid.

During the same event, the network of over 2,000 post offices received the “EFQM Seal of Excellence” at “European Quality” level. CORREOS’ post office branch network is the first network belonging to a public postal operator to receive such prestigious recognition for the quality of the service it provides.

CORREOS also awards the “Hermes” prize for excellence in the management of Distribution Units (sorting offices for ordinary mail – UR, or special or urgent services – USE).

The prizes for the 1st Postal Innovation Competition, which was held in 2006, were also awarded. The aim of the competition is to promote the development of innovative initiatives by employees and to involve them in the process of modernisation and massive incorporation of the information and knowledge technologies into the services and products provided by the post office.

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