Tag: Spain

Since last 28th November, DHL has started operating with its own import customs office in Santiago de Compostela.
Prior to this change of service, all shipments carried to Galicia by DHL were managed by the Customs Office in Vitoria, the head office for incoming and outgoing air freight in Spain, Portugal, the South of France and North Africa.

International shipments to any part of Galicia will therefore be directly dealt with by the Santiago customs office, simplifying the procedures involved and delivery to end clients, improving consequently the quality of the service.

DHL is the only company in the sector to offer this service of receiving merchandise sent by air and carrying out the corresponding customs red tape in Santiago de Compostela.

Last October, DHL Express and Prodesa, press distributors to shops and newspaper stands belonging to the Grupo Zeta, signed a collaboration agreement adding Prodesa to DHL’s Spanish outlet network.
Under this agreement, the Prodesa Rail Press and La Tienda Z outlets will offer DHL services functioning on the basis of the new pre-payment system. Clients will therefore be able to pay beforehand for this service, receiving the packaging of their choice to suit their needs, together with a folder containing simple instructions to help them complete the documentation required for their shipment. Once wrapped, they can hand it in at the collection point whenever it suits them.

Apart from making it faster for clients to complete the procedures related to the sale of DHL services, this system is adapted to the Prodesa outlet style and ensures that clients get the right packaging for their shipments.
This agreement targets responding to the growing demand for transport services by individuals, small company owners, freelance professionals and the fast-rising number of immigrants generally located in towns and cities.