Tag: Standard Mail

Postcomm consults on licence for Mr Wesley Pollock (trading as Scotpost) (UK)

Posted by | Jun 19, 2008 | |

Postcomm today began a 30 day consultation on the proposed grant of a postal operator’s licence to Mr Wesley Pollock, a sole trader trading as Scotpost.

Under the licensing framework that took effect from 1 January 2006 and was amended in January 2008, the licence would:

– allow Mr Pollock to provide all types of postal service;
– be issued for a rolling ten year period; and
require him to comply with codes of practice on mail integrity (safety and security of the mail) and common operational procedures (designed to ensure the multi-operator market works well in practice).

The consultation notice and proposed licence can be found on the Scotpost consultation page.

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TNT Post to help business mailers get greener

Posted by | Jun 18, 2008 | |

TNT Post is launching a service for its business customers to help them measure and reduce the carbon impact of their mailing activity.
TNT Post customers will be able to access a web-based carbon calculator, to measure the carbon impact of all contributing mail fulfilment elements used to produce and deliver their mailings.
The calculator was developed by The CarbonNeutral Company and Edinburgh Centre for Carbon Management.
The service comes in response to the government’s target of reducing carbon emissions by 20% by 2020 and the Direct Marketing Association’s 2003 agreement with the government, which commits the direct marketing industry to reduce its environmental impact over the next 10 years.
The aim is to reduce landfill, to benefit the environment, while also leading to more effectively targeted direct marketing.
The calculator takes into account the entire mailing chain, from the type of paper, ink and packaging used, to the fulfilment, data cleansing, undeliverables capturing, transportation and delivery of each mail item.
The result is a calculation of mailing emissions, broken down into carbon contributing factors.
Once identified, TNT Post recommends how these individual carbon levels can be reduced by, for example, highlighting the importance of using recycled materials for mailings and recommending suppliers who can print on sustainable and recycled materials including Forest Stewardship Council sourced paper for existing mail packs.

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Royal Mail paid twice for letters to charity (UK)

Posted by | Jun 17, 2008 | |

The Royal Mail is often being paid twice for donors’ letters to charities, Third Sector (June 11) reveals.
Many charities supply Freepost envelopes to supporters but tell them that if they use a stamp it will save the charity money. But the Royal Mail has introduced an automated system for sorting Freepost envelopes that cannot tell whether envelopes are stamped. So unless their staff spot the stamps, the charity will pay postage and the donor will pay for the stamp.
“Royal Mail has failed to properly communicate to charities the change in circumstances,” says Lindsay Boswell, the Chief Executive of the Institute of Fundraising.
WaterAid has stopped asking donors to put stamps on Freepost envelopes and Samaritans has changed its wording from “if you use a stamp it will save us money” to “it could save us money”. Twelve charities from the Direct Marketers in Fundraising Group met Royal Mail in March to find a solution but say the company cancelled a follow-up meeting. A Royal Mail spokesman
A task force will study how charities can deliver more welfare-to-work initiatives.
The Department for Work and Pensions (DWP) and the Association of Chief Executives of Voluntary Organisations (ACEVO) jointly launched the task force, reports Third Sector Online.
The voluntary sector missed out on most DWP contracts to provide back-to-work services for people on incapacity benefit last year. The task force will look at the barriers the sector faces.

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Ongoing delivery problems in Edinburgh (UK)

Posted by | Jun 12, 2008 | |

Postwatch Scotland published the results of a second study of the delivery service residents in EH3 are experiencing. This follows a study undertaken in 2006 which revealed considerable problems in the area, after which Royal Mail promised to introduce a number of improvements, including having more regular delivery officers on the routes.

One in five has suffered lost post, while 17 per cent have had letters and parcels delayed, according to a survey by Postwatch Scotland. It said the results in the EH3 postcode area, which includes Edinburgh’s New Town, were “symptomatic of the problems Royal Mail has in delivering to the whole of Scotland”.

In 2006, Postwatch Scotland carried out a study of more than 400 addresses which showed seven out of ten had experienced misdelivery, more than half had received mail for entirely different addresses and one in three had been given post that was meant for neighbours in the same building.

The study covers delivery experiences between 2nd January and 31st March 2008

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Royal Mail misses delivery target

Posted by | May 30, 2008 | |

Royal Mail has said it missed its key target for delivering first-class post on time in the 2007-8 financial year because of industrial action.

About 85 pct of letters arrived the next day, missing the 93 pct target.

The watchdog Postwatch said the strikes had “blown Royal Mail off course”, but it complained the service had not recovered quickly enough.

It argued that poor service should affect executives’ bonuses. Last year, the chief executive was paid GBP 3m.

The delivery of second-class letters was more reliable, according to the figures released by Royal Mail, but also fell short of the required level.

More than 95 pct of the second-class post arrived on time, compared with a target of 99 pct.

Only standard parcels beat their target for the year, with 90.4 pct arriving on time.

The company said it was working hard to improve its service and “restore the record levels seen before last year’s dispute”.
In a postcode-based list published by Postwatch, nine out of 10 letters were delivered on time last year in Twickenham, Kingston upon Thames, Luton, St Albans, north-west London and Canterbury.
While in Stoke-on-Trent, Colchester, south-west London, Oxford, Chelmsford and Dundee, only around four out of five first class letters were delivered on time.

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