Swiss Postal Services – challenges, flexibility, success
Speech by Dr Ulrich Gygi, Chief Executive Officer of Swiss Post,
at the Swiss American Chamber of Commerce, in Zurich on 4 April 2002
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Speech by Dr Ulrich Gygi, Chief Executive Officer of Swiss Post,
at the Swiss American Chamber of Commerce, in Zurich on 4 April 2002
Responding to consumer and business demands
A hub for e-commerce and retailing
Attracting traffic, and advertising revenue, to the site
Selling additional Swiss Post services to the user
Ulrich Gygi, Chief Executive Officer, Swiss Post
The Swiss post office has announced the closure of its Yellowworld consumer portal and related e-fulfillment activities, which will now be carried out via its corporate website. The post office will use its website as a pure information and distribution channel for its various services. The post office had initially been planning to invest around SFr200 mil in Yellowworld.
Read MoreInternational Post Corporation (IPC) members maintained their high-quality delivery performance for international letters last year, despite disruptions to air transport and security alerts following the events of September 11.
During 2001, an average of 92 per cent of European air mail letters reached their final destination within three days of posting. According to quality of service monitoring results just released by IPC’s UNEX system, more Postal operators are now meeting EU targets on mail streams where few, or no direct transport links are available. During 2001, over three-quarters of the 306 country-to-country streams monitored by UNEX were achieving at least 85 per cent
of deliveries within three days, compared with just one-third in 1994 when monitoring began, and one half in 1997.
The Swiss state-owned postal services on Friday announced a deal with the biggest bank in the country, UBS, to provide credit services to clients. The post office had originally wanted to create its own Postbank but this ran into heavy opposition in parliament and the government had to withdraw a proposal to create such a bank.
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