Tag: Thailand

Thai SMEs driving UPS sales growth

UPS expects higher growth from its Thai business next year, driven by a stronger economy after the Dec 23 election. Thai small and medium-sized companies, which have a tendency to export more, have been key drivers for UPS growth, according to Steve Okun, Senior Vice-President for UPS Asia Pacific.

UPS has reported double-digit growth rates for four years in a row despite the strong baht, which should have had a bigger impact on its international package delivery service.

Even in the face of the economic slowdown, the company expects the growth to continue this year.

Around half of its business activities in Thailand are driven by SMEs, as well as auto-parts makers, and apparel and jewellery industries.

To expand its SME client base, UPS has joined with the US Department of Commerce to promote trade between the US and Thai SMEs through a symposium called ”Moving Thailand Forward” held yesterday.

Thailand is the first country with which Washington has initiated promotion of SME trading activities.

Business matching activities and product sourcing are provided under the programme as well.

Washington sees Thailand as one of its key trade partners. The country ranked 15th in terms of export value, at USD 20 billion per year, while imports from US stand at $7 billion per year.

The US government also aims to assist American SMEs in expanding their businesses in Thailand to reduce the US’s trade deficit with the country.

UPS had earlier expected 50 companies to join the programme but so far 150 SMEs have already registered for the programme with the US Embassy in Thailand, said Mr Okun.

By linking with the US Department of Commerce, UPS could provide additional services to its SME clients beyond shipping services.

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TNT appoints Thailand GM

TNT Express has appointed a new Thailand General Manager to press ahead with the company’s expansion, including a new depot north of Bangkok and the Good Morning Delivery at 10am service.

Alan Miu is assigned to boost the growth of TNT as the leading express-delivery service provider in Thailand.

He will also spearhead TNT’s ongoing project, the Asia Road Network, which it started more than two years ago. He will oversee the opening of another depot in Pathum Thani. The depot is under construction.

One of his priorities is Good Morning Delivery at 10am, which was launched here six weeks ago to complement existing TNT services at 9am and noon.

Hong Kong-born, but now a Singaporean, Miu is also in charge of TNT’s overall country strategy, operations, sales, and marketing and customer services.

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UPS Thailand growth slows due to sluggish economy

After relishing double-digit growth for the past two years, UPS Thailand is likely to experience slower growth in deliveries this year due to political uncertainty, sluggish economy and stronger baht, according to assistant marketing manager Phongchayut Ladavalya.

Thailand’s delivery business has been stagnant during the year as the stronger baht and economic slowdown have hurt exporters, which are UPS’s major customers.

Although the electronics industry continued to grow, some small and medium-sized enterprises have closed. The outlook for garments and jewellery also remains unpredictable.

During 2005-06, UPS Thailand’s delivery volume rose by more than 15 pct after rising 20 pct in 2004-05. Among Asia-Pacific countries, Thailand ranked no higher than sixth behind China, India, Hong Kong, Japan and Singapore.

Thailand’s delivery market will not grow significantly this year, he said, as many players create stiff competition.

UPS believes its strengths include speed and the ability to handle sensitive cargoes.
UPS’s general niche market also include deliveries of hazardous goods such as chemicals that commercial airlines typically refuse to handle, and medical items including blood samples or cells that need special services like storage with temperature control.

Mr Phongchayut said competition in the courier business was focused on three areas: services, technology and networking. Services cover speed and guarantee a specific time instead of just a delivery date. UPS offers services known as time definite-express plus, or guaranteed delivery before 8:30-9 am, before noon and or before 5 pm.

Meanwhile, technology will help customers reduce costs and save time. These include a tracking system through call centres, short messaging services and a website that can be integrated into a customer’s back-end system.

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TNT Express Thailand appoints new Country General Manager

Alan Miu has been appointed country general manager (CGM) for TNT Express, Thailand. Prior to his new role Miu was based in the TNT regional office in Singapore where he was in charge of regional Customs operations.

As CGM, Miu will focus on boosting growth. His responsibilities include managing TNT’s overall country strategies, operations, sales, marketing and customer service activities in Thailand.

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