Hungarian customers demand more complex delivery solutions
Though competition has intensified, the delivery volume of international parcel services has increased in recent years, industry experts said last week. Customers, however, are requiring complex, more sophisticated services, and service providers are expected to move to meet these requirements. “Though the core business is still small parcel delivery, no international delivery company can survive on the exclusive provision of traditional courier service-type solutions,” said Zoltán Bándli, business development manager at UPS Hungary Kft. According to Bándli, customers want more – something along the lines of a one-stop service.
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