Tag: TNT

Business deserts Post Office in the UK

Posted by | Oct 16, 2007 | |

Small businesses are ready to desert Royal Mail and switch to private sector delivery rivals after counting the cost of the damaging postal dispute, a survey shows.

More than half the small companies surveyed for the British Chambers of Commerce (BCC), say they are more likely to use alternative services to reduce the risk of further disruption to their business.

Rival mail services, the internet or a personal limited service for key customers are among the options they are exploring.

Royal Mail is braced for a backlash from dissatisfied customers, but is banking on higher rates charged by rivals to prove a deterrent for business customers to switch. The weekend BCC poll, based on replies from 183 members, showed 62pc of them have already started using alternative services to send and settle invoices, while 88pc have seen their businesses suffer from cash-flow problems and lost orders and other costs involved in meeting the cost of the strike.

Natalie Evans, head of policy at BCC, said the survey results hammered home the damage to Royal Mail and the loss of confidence among customers. “It will not be easy for Royal Mail to regain their confidence,” she said.

Royal Mail has seen business shrink even before the strike with the loss of 40pc of its bulk-mail business. Rivals TNT, Business Post and Deutsche Post have been working flat out during the strike to ensure they keep the new business.

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TNT Express delivers for French e-retailer Cdiscount.com

Posted by | Oct 11, 2007 | |

TNT Express France has won a contract to deliver goods ordered online from leading e-retailer Cdiscount.com. The deal extends the operator’s home delivery activities in France.

Since September, TNT Express France has been delivering goods within 24 hours for the sales portal, which claims to be France’s largest e-commerce website.

Under the cooperation, consumers buying goods on Cdiscount.com can select TNT as their transport provider and have their items delivered direct to their home. Deliveries are made within 24 hours of the order being processed, with deliveries made Monday to Saturday between 08:00 and 13:00. Cdiscount.com customers can track their goods through the website.

If the consumer is not at home, the item is made available on the same day at the nearest Relais Colis pick-up point and the customer is informed by SMS. TNT cooperates with this parcel drop-off and pick-up network, which works on a shop-in-shop retail basis and has 3,800 outlets across France.

The e-retail website was set up in 1998. It has 40 online shops, 5.2 million customers and more than 25,000 orders per day.

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Berlin ponders mail VAT move

Posted by | Oct 10, 2007 | |

The German government is considering exempting private-sector postal operators from value-added tax in order to improve their competitive position with Deutsche Post, the former monopoly, three months before the liberalization of the German letters market.

A spokesman for chancellor Angela Merkel told the FT that Berlin was reviewing ways to “correct competitive distortions” in the postal market. “The review includes the different tax treatment of affected companies.”

Currently, only Deutsche Post is exempted from VAT in its letters business on the ground that it provides a universal public service – a mandate that includes the obligation to serve remote and thinly populated parts of the country.

Competitors, including Pin, a joint venture created by large publishing houses, and the Netherlands’ TNT, have long complained that the exemption gave Deutsche Post, which controls 91 per cent of the German letters market, an unfair competitive advantage.
Their complaints grew louder this summer after the government decided to impose a minimum wage on postal services. The government plans to use a 1996 law that allows it to declare a wage deal between the trade unions and employers in any sector as legally binding for all companies in this sector.

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TNT Indonesia expands facilities to cater growing market demands

Posted by | Oct 9, 2007 | |

The economic potential of Indonesia has encouraged TNT, Amsterdam-based international express operator, to further its commitment in the country. With the growing demand of customers, recently TNT inaugurates its new office located in the heart of South Jakarta business district, Jl. Antasari Raya, Cilandak and deployed 40 additional Mobile Workers. These facilities are part of TNT’s continued investment in Indonesia and TNT’s aggressive expansion in Southeast Asia region to achieve 10 to 15 percent revenue growth for 2007.

The new premise is a four-stories building, supported with on-line system connected to TNT’s network capabilities in technology. It will provide services to existing TNT’s customers based in Southern Jakarta, which are mainly oil and mining companies for heavyweight shipments services. With the new office, TNT looks forward to seize more business opportunities and enlarge its market share in express industry.

Previously, TNT has established offices in Kelapa Gading, Karawaci, Taman Soewarna Cengkareng, Cibitung, and CBD Sudirman, which covers key business centers in Jabodetabek with prominent customers from manufacturing, telecommunications, oil and mining, and life sciences.

Adjacent to the new office opening, TNT also distributes around 40 Mobile Worker units throughout its offices in Indonesia, which complements the existing 95 units in operations. Mobile Worker is a wireless hand held devices supported with scanner, which enables Ground Service Agents/couriers to receive new job allocations as well as send and receive consignment pick up and delivery information through one device in real-time manner.

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CPL – TNT, DPWN take up the environmental challenge

Posted by | Oct 5, 2007 | |

TNT and Deutsche Post World Net are responding to the environmental challenges facing the CEP sector with a wide range of similar operational measures but are taking a divergent strategic approach on the issue of “green” products, the CPL Summit in Barcelona this week heard.

Presenting TNT’s new “Planet Me” environmental program, Carin ten Hage, project director social responsibility, stressed the importance of a comprehensive program covering not only operations but also issues such as company cars, business travel and employees’ private lifestyles.

But TNT had deliberately decided not to introduce any “green” products in the style of DHL’s GoGreen services, ten Hage noted. “We don’t want to have a green product, we want to be a green product,” she commented. “If you use us, then you know you are using a company that does everything it can to reduce emissions.”

Winfried Häser, DPWN director of environmental strategy and policy, outlined the German group’s three-tier environmental management approach of measuring, reducing and finally replacing emissions through various carbon-neutral GoGreen products. However, the latter services, now available in selected markets, were still “niche” products at present, he said.

In an overview of the challenges facing the CEP industry on environmental issues as it continues to grow on a worldwide scale, CEP-Research chief editor Paul Needham warned that external pressure from stakeholders would grow in the years to come, with harder-hitting regulations to follow.

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