Tag: TNT

Royal Mail soars to victory in Courier Challenge 2006

Royal Mail topped the courier league for consistently delivering packages on time and at low cost, in a new ranking by Research International.

Rival courier services fell short against Royal Mail’s performance for its Special Delivery 9am and lunchtime guaranteed delivery services.

Early morning service costs averaged GBP 9.46 with Royal Mail, more than GBP 30 cheaper than competitor, TNT, at GBP 40.57. TNT came last for the morning service, leaving them trailing behind other couriers tested.

Royal Mail’s Special Delivery service was also cheapest among rivals for guaranteed next day delivery by lunchtime averaging at GBP 5.05, nearly GBP 23 less than its highest priced competitor.

The results illustrate Royal Mail’s winning combination in performance on promise at the lowest cost compared with its competitors. The five main national couriers were included in the independent study: Business Post, DHL, City Link, Royal Mail and TNT. A total of 2,479 test items were sent.

Test routes were selected to provide consistent transit times, as accepted by EU, Postcomm, DTI, IPC and Royal Mail.

Test items were prepared centrally for consistency too and reflected the most common business items sent by package type, size and weight. Items could not be identified as test items by the courier as senders placed items in each couriers own packaging.

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TNT in Estonian Post cooperation

The Estonian state-owned Eesti Post (Estonian Post) has selected TNT Express as its strategic cooperation partner following a public tender. The four-year agreement runs until February 2011.

Under the agreement, Eesti Post will market TNT express services at its post offices in return for a service fee. It will collect international express delivery consignments through its network and pass them on to TNT for distribution throughout the world. Eesti Post client services will be linked to TNT’s client servicing systems.

The cooperation is aimed at providing express consignments collection capability to Estonian post offices for retail and small business customers. Major corporate customers will continue to use TNT’s own local network.

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TNT buys remaining stake in CendrisBSC

TNT NV said its TNT Post unit bought the remaining 49 pct interest in CendrisBSC Customer Contact BV from its joint venture partner, Dutch utility company Essent.

No financial details were disclosed.

Cendris BSC focuses on call center activities, including customer service, helpdesks and telemarketing for businesses and consumers. CendrisBSC operates nine centres in the Netherlands and one in Germany, employing some 3,400 people.

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Where winners are fast rather than large

Few industries are more exposed to the forces of globalisation than logistics. As supply chains are stretched across oceans and continents, manufacturers and retailers are increasingly looking for logistics partners with international capabilities.

By far the biggest deal was Deutsche Post’s GBP3.7bn takeover of Exel, the UK-based logistics group, in 2005. Others included the USD1.1bn merger of Deutsche Bahn, the German rail operator, and Bax Global, the logistics arm of US-based Brink’s. Another was the EUR490m acquisition of Paris-based ACR Logistics by Kuhne & Nagel of Switzerland.

John Allan, chief executive of DHL Logistics says consolidation is likely to continue. He points out that the world’s top 10 freight forwarding companies command less than 40 per cent of the global market.

Deutsche Post’s takeover of Exel accelerated its transformation from a German mail and express delivery group into a global freight and logistics giant.
Mr Allan says DHL is already reaping the rewards of the increased scale and capabilities provided by Exel.

DHL is not the only express delivery group expanding into other supply chain services. UPS has invested more than USD2bn in about 30 acquisitions over recent years – most of them involving freight and logistics businesses.

FedEx, UPS’s biggest US rival, has a large road freight operation and is keen to expand its ocean freight-forwarding capabilities.

The most decisive rejection of diversification has come from TNT of the Netherlands, which sold its logistics and freight forwarding operations last year to refocus on mail and express delivery.

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TNT projects fast growth in Brazil

After the acquisition of Brazilian express company Mercúrio in January 2007, TNT wants to accelerate its growth in Brazil. With 100 depots and around 6,000 employees, Mercúrio offers TNT a pole position for its South American growth strategy.

“TNT is aiming for double digit growth in Brazil as the domestic express market booms. TNT becomes the first express services company in this country to offer both domestic and international deliveries,” said TNT’s chief executive officer Peter Bakker in São Paulo.

TNT’s group managing director express, Marie Christine Lombard, added: “Orders from TNT’s global customers will boost Mercúrio’s activities in Brazil. Conversely, Mercúrio opens us the doors of another dynamic economy. The acquisition of Mercúrio fits into TNT’s strategy of becoming number one in emerging markets.”

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