Tag: TNT

TNT decides to divest Freight Management business unit

Peter Bakker, CEO of TNT, stated: “the business unit as such is in excellent shape, however, as we are focusing on the growth opportunities in our core Mail and Express network distribution activities, our Freight Management business unit would benefit from a different corporate environment. Our initial exploration has identified strong interest in this business.”
TNT Freight Management is a freight forwarding business using air and sea transportation and originates from Wilson Logistics which was acquired by TNT in 2004. The business unit employs 2,300 people, operating from 126 offices in 28 countries with a significant presence in the Nordic region. The business unit represents approximately euro 800 million in annual revenues.

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Romania's B2B Parcel Delivery Market at 40 Mln Euro in 2006

Romania’s business-to-business (B2B) parcel delivery market will reach 40 million euro (USD50.3 million) this year, a top official of express delivery services company TNT Romania, a subsidiary of the Dutch TNT Express, said.
“The B2B market will be around 40 million euro by the end of this year. The market was about 25-30% lower last year,” Bogdan Dragotoiu, TNT Romania country customer service manager, told SeeNews in a recent interview.
The market is in the midst of an adolescent growth phase, with an increasing degree of awareness of the delivery solutions throughout the companies active in Romania, he said.
Dragotoiu said he estimates the country’s parcel delivery market will grow by more than 40% in 2007, mostly due to Romania’s accession to the European Union on January 1 next year.

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IP Telephony in TNT Express Poland

TNT Express Poland, branch of one of the world’s leading business to business express delivery company, has implemented the IP telephony system.

The IP telephony system covers all offices in Poland, making up a total near 500 users. The system implemented by TNT Express Poland is a response to a corporate program designed to unify customer service standards. Poland is the first country where TNT has addressed the challenge of implementing a project with such a high level of distribution.

– This pioneering solution allows the company to capture actual flexibility in phone call management. We have fulfilled the crucial factor to further territorial expansion of TNT Express Poland – says Robert Mianowski, General Manager TNT Express Poland.

This unification of telecommunications system entails a number of benefits also for the TNT clients, including reduced call centre waiting times. If the number dialed is busy or the client makes a call outside working hours, the system automatically searches for an available agent in other branches. This is of crucial importance in many situations, including accumulated calls from clients in one branch. The possibility to monitor the service in real time and to make immediate changes in configuration allows eliminating problems and consistently improving the quality of services provided.

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Logistics road network to link ME and Europe

TNT Express, an international express delivery company plans to link the Middle East with the European market through the road network. The cargo major is expanding its presence to Syria and Lebanon by the end of this year and then links it with Turkey.
The move comes as TNT develops its Middle East Road Network (MERN), starting with its ‘Day Definite’ service, which guarantees customers the exact number of days to delivery.
Speaking to Khaleej Times, Rodney Ellis, TNT Express’s Commercial & marketing Manager , Gulf says, “the road network is the backbone of TNT’s regional strategy and we plan to launch routes linking the Gulf countries with the wider Middle East and Europe next year.”

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