Tag: Track and Trace

‘Hot on the Heels’ of the recent successful launch of the ParcelXchange in Helsinki, Finland; Itella, the leading Express and Parcels business has installed another modular system, this time in Tallinn, Estonia – developed and supplied by Business Direct’s Global Licensing division. The first of the Estonian network of ‘ParcelXchanges’ is sited in it’s capital Tallinn, in a busy hypermarket called RIMI based in Haabersti.
Typically, an automatic parcel terminal has 50-100 parcel lockers, the size of which can be altered according to demand and traffic profile. The customer receives an SMS on their personal cell/mobile phone” informing them of their parcel delivery, the location of the locker and the code with which the locker in the automated parcel terminal can be opened. The safety and usability of the terminal’s interface corresponds to that of an automatic teller machine and the terminals are usually located along consumers’ daily routes, for example in shopping centres and at traffic junctions.
Customers benefit from delivery security and consumer benefits from collection flexibility with the capability to collect parcels at their convenience, 24/7 if required. Alongside this, the technology provided in the modular format ParcelXchange provides Itella with the capability and flexibility to optimise and upscale the network simply by growing the size of the exchange with more columns, or larger lockers as the increase in demand for the service arises. Additional benefits include, greater consolidation of delivery costs, with of course zero delivery failures as the service is not dependent on a recipient/consumer being available at home to accept the parcel.