GLS system now provides delivery status in real-time
At GLS, seamless parcel tracking has been a matter of course for years. At each interface, i.e. every time a parcel reaches or leaves a depot or vehicle, the individual parcel number is recorded with a scanning device. These status reports are transmitted to the GLS IT system, where they are made available to customers – via the Internet or telephone. Up until now, however, delivery information was transmitted to the system in the evenings when the driver returned to the depot. This has now changed. As of September, parcel tracking at GLS is now possible in real-time.
Delivery data is transferred directly “on tour” from the delivery vehicle. When the parcel is handed over to the recipient, the GLS driver utilises a handheld scanner to record both the parcel number and the consignee’s signature.
GLS thoroughly – and successfully – tested the mobile data transfer service at one of its subsidiaries. Based on these results, it is now implemented comprehensively throughout the entire group.
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