Tag: UAE

Mumtaz Post ensures swift delivery of documents and parcels to over 100 countries

Posted by | Jul 22, 2008 | |

Emirates Post’s Express Mail Service (EMS) or Mumtaz Post, which offers swift delivery of documents and parcels to over 100 countries through the global postal network, has been enhanced with value additions, including free insurance, money-back guarantee and tracking facility.

Emirates Post has launched a campaign to promote Mumtaz Post as an efficient and cost-effective service that gives customers total peace of mind and unmatched benefits.

The maximum weight and size vary from country to country. In most countries a maximum weight limit of 30 kgs (per item) applies. However, some countries allow higher or lower limits, and a detailed list is available at post offices. In general, the sum of the length and the greatest circumference must not exceed 3 metres.

Rates vary depending on the weight and destination of the postal item. Uniform charges apply within any emirate and between emirates. Post-dated payment facilities and monthly discounts are granted to contracted bodies.

All items accepted by Mumtaz Post are insured (free of charge) against delay, loss and damage.

In the case of loss or damage, the consignor will be paid up to a maximum of Dhs15,000 per item.

Compensation of up to (and not exceeding) Dhs20,000 per item may be paid for additional expenses, loss of market, reproduction costs and similar losses occurring as a result of delay, loss or damage.

The money back guarantee is not applicable if the item is returned by the customs from the destination country, if it is confiscated by the customs, if the address is wrong, if the delay is from the side of the destination country or if the item is detained by the destination country.

Each item under Mumtaz Post bears a bar code which enables the sender to track it by SMS or through the Emirates Post website .

Items under Mumtaz Post can be deposited at any post office in the UAE at normal postal hours.

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Emirates Post and China Post sign deal to enhance cooperation in postal and financial services

Posted by | Jul 16, 2008 | |

Emirates Post and China Post have entered into an agreement to boost bilateral relations, with a focus on international electronic remittance, improvement in EMS (Express Mail Service), wider use of Dubai Transit Mail Hub and better marketing of the international postal service. The visit came as a sequel to a visit by a China Post delegation to Emirates Post in April, in which both sides decided to initiate moves to enhance bilateral business ties. According to the details of the agreement, International Electronic Remittance will be provided by both parties through the International Financial System (IFS) of UPU. Both sides will conduct joint promotion and marketing activities of the service that will be launched at the end of October 2008. China Post Group will consider using the Dubai Mail Transit Hub for mail items originating in China and dispatched to Middle East and Europe. Both parties will negotiate with airlines for better rates. In the field of EMS, both parties agreed to raise the weight limit of a single EMS item to 40 kg. Both parties will work together to launch time-specific services between the two countries. Emirates Post and China Post will work jointly to market customer-oriented postal services in both countries. The Emirates Post delegation visited various facilities of China Post, including the world’s largest sorting centre in Shanghai.

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Middle Eastern postal market poised for growth

Posted by | Jul 15, 2008 | |

Postal operations in the Middle East have the potential to generate significant value, but they have limited time before regulatory liberalization and the spread of Internet commerce start to erode their competitive position, according to a new white paper Oliver Wyman, a leading international management consultancy.

• Middle Eastern postal companies today are like their European counterparts during the 1990s in facing abundant growth opportunities.

• The sector has begun to liberalize, slowly opening opportunities for new entrants.

• Immigrants in GCC countries are demanding value-added services.

• Low computer and Internet usage in GCC countries gives postal companies an additional advantage.

Middle Eastern postal companies can take advantage of several trends that Oliver Wyman expects to feed expansion and cross-selling opportunities in the region:

• Large existing post office networks and strong, recognized brands, such as UAE Post

• Large local populations and growing immigrant populations, which require basic services usually available at the local post office

• Regulated markets, which allow Middle Eastern postal companies to set barriers to entry much higher for new entrants as deregulation occurs. Bahrain already has a fully liberalized postal market and Egypt has committed to liberalization by 2009.

• Low penetration of PCs and the Internet at present, heavy reliance on cash transactions, and skepticism about online security

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TNT reaching out in Dubai

Posted by | Jul 9, 2008 | |

TNT has started a new operational facility close to Dubai International Airport.

It will offer more space for sorting and delivery, as well as increase cargo and heavy freight capacity for road and air services, the company said.

The facility also gives TNT more room for future expansion with the ability to service more areas before 9am, 10am and noon, enhanced by the connectivity.

The premises will support handling all Dubai local market collections; and processes upwards of 35,000 shipments per week.

It is to be the main hub for local market road collections outside Jebel Ali and Abu Dhabi and is expected to process hundreds of thousands of kilos per month into TNT’s road and air networks.

“It has been necessary to expand our facilities in order to cater to increased demand and future growth,” Country General Manager Bryan Moulds said.

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Emirates Post canvases support for amended terminal dues system at Pan African Postal Union meeting

Posted by | Jul 7, 2008 | |

Emirates Post made a strong case for amendments to Universal Postal Union’s new Terminal Dues system (that fixes the postal charges to be paid by individual countries for international mail) at the recent meeting of the Pan African Postal Union (PAPU) in Cairo.
Acting on behalf of Arab postal corporations, Emirates Post highlighted the unfair clauses in the system and introduced the delegates to the amendments suggested by Emirates Post and other like-minded postal bodies.
The new terminal dues system is to be put to vote at the UPU (Universal Postal Union) Congress in Geneva later this month.
The 43 countries of PAPU can make a difference by casting their vote in favour of the amendments.
Mr. Nasser Qadoumi, Postal Operations Consultant, Emirates Post, urged PAPU members to remain united on the issue, and support the move for a more equitable terminal dues system that will benefit developing countries and also take into consideration the plight of under-developed countries.
Commenting on Emirates Post’s stand on the terminal dues issue, Mr. Ibrahim Bin Karam, CEO of Emirates Post, said: ‘As the Arab countries have appointed Emirates Post to campaign for an amended terminal dues system, we are doing our utmost to seek support from all quarters, especially the powerful PAPU. In this meeting, we succeeded in convincing the African countries on the need to have a fair terminal dues system.’
Emirates Post was invited by PAPU to make a presentation on the terminal dues system at the 7th ordinary session of PAPU plenipotentiary conference.

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