Tag: UAE

DHL United Arab Emirates obtains superbrand status

DHL UAE was named one of the UAE’s strongest business brands during a recent celebration ceremony held at the Intercontinental, Dubai Festival City, Dubai.

Superbrands, the independent authority and arbiter of branding, presented the award to Elliott Santon, Marketing Manager for DHL Express, UAE. “To be voted as a Superbrand by the independent council is a powerful endorsement and evidence that DHL offers existing customers, potential customers, suppliers, investors and employees significant benefits that distinguish us from the competition” said Santon.

Eclipsing big names in the industry, DHL UAE was recognised for its outstanding achievements along with 68 household names from across the UAE and the world.

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Middle Eastern postal market poised for growth

Postal operations in the Middle East have the potential to generate significant value, but they have limited time before regulatory liberalization and the spread of Internet commerce start to erode their competitive position, according to a new white paper.

• Middle Eastern postal companies today are like their European counterparts during the 1990s in facing abundant growth opportunities.

• The sector has begun to liberalize, slowly opening opportunities for new entrants.

• Immigrants in GCC countries are demanding value-added services.

• Low computer and Internet usage in GCC countries gives postal companies an additional advantage.

Middle Eastern postal companies can take advantage of several trends that Oliver Wyman expects to feed expansion and cross-selling opportunities in the region:

• Large existing post office networks and strong, recognized brands, such as UAE Post

• Large local populations and growing immigrant populations, which require basic services usually available at the local post office

• Regulated markets, which allow Middle Eastern postal companies to set barriers to entry much higher for new entrants as deregulation occurs. Bahrain already has a fully liberalized postal market and Egypt has committed to liberalization by 2009.

• Low penetration of PCs and the Internet at present, heavy reliance on cash transactions, and skepticism about online security

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UAE’s Etisalat SMS money transfer service to India from June

From June onwards, UAE-based Indian workers can send money home through a short message service (SMS) on their mobile phones with connection to the Emirates Telecommunications Corporation, called Etisalat. Consumers will be given an m-wallet on to which money can be transferred from their partner-bank accounts.

The service will be extended by the end of this year to include the Philippines, Egypt and Pakistan. The next in line are Jordan, Bangladesh, Sri Lanka and Nepal, working in the order of migrant workforce in the UAE.

The pilot service is currently partnering with Mashreq Bank, UAE’s largest private bank, and Indian businesses Tata Communications, Idea Cellular and HSBC India and remittances may be received at 40,000 bank branches across India.

The UAE has 150 per cent mobile-phone market penetration or 6.4 million cellular phones in use. Money remitted by UAE expatriates through the banking system is estimated at Dh25.7 billion (USD 7 billion) in 2005.

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DHL in deal with Dubai Industrial City

DHL has entered into a strategic partnership with Dubai Industrial City.

Under the agreement, leading contract logistics company DHL Exel Supply Chain, in collaboration with sister companies DHL Express, Danzas AEI, and DHL Global Forwarding, are developing a unique supply model, said the company said in a statement.

The transPARK is a dedicated logistics park that will provide a single control point for, and access to, a full range of end-to-end logistics services to the companies at Dubai Industrial City.

Dubai Industrial City chief executive officer Rashed Al Ansari said transPARK stands to support the massive demand for logistics services that is being generated by the booming industrial and manufacturing sector.

Considered the third largest non-real estate project in Dubai, Dubai Industrial City aims to promote the continued expansion of the industrial sector in the region, particularly high-value manufacturing and production in the small and medium sector industries. The ultimate objective is to make Dubai less dependent on imports.

Using DHL’s global network, the transPARK complex will be positioned to provide services that include freight, inventory management, distribution and consultancy. transPARK’s warehousing includes storage areas for machinery and vehicles, bulk storage, bonded storage, racked storage, or temperature-controlled storage for perishable goods. Storage space will be leased on an individual or multi-user basis.

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Empost Continues The Success Of Ezimail Service

Ezimail is a unique mail service introduced by Empost that entails the personal delivery of mail directly from the central mail room to any location at the convenience of the customer. The leader in express courier and cargo and logistics in the UAE, Empost introduced Ezimail to ensure the arrival and delivery of mail to customers daily and regularly, without the need to visit the post office.

Elaborating on the benefits of the service, Empost’s CEO, Mr. Sultan Al Midfa said: “Ezimail affirms Empost’s unique capability of offering quick, integrated and functional solutions to small and large businesses alike. Our objective has always been to become the unmatched, premium, complete end-to-end service provider in the distribution, focusing on the needs of our customers at all times. Ezimail is an extension of Empost’s initiative in consistently delivering cost-effective solutions that will offer greater value to our customers helping them save on the most important resources of time and money.”

Through Ezimail, the mail is delivered in a sealed satchel to ensure safety and high confidentiality. Ezimail also offers customers added convenience by collecting mail for delivery to the post office besides the option to purchase postal stamps. Some of the features of Ezimail are the collection and delivery of ordinary postal items, registered letters, EMS/Mumtaz items and other normal mail contents.

Empost accredits its consistent growth through innovation and refinement of services, which have been the company’s primary strengths for over a decade. The company has evolved over the past decade to cater to growing and diverse business needs through a host of value-added services such as Total Mail Management, Heavies Express Service, Economy Express, Ezidox, Track and Trace, and a stream of other services including insurance on all dispatches. A reliable, comprehensive logistics solutions provider, Empost’s multi-pronged approach is put into practice by a team of 1,000 specialised staff members to make it the UAE’s fastest growing integrated freight forwarding and logistics solutions provider.

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