Tag: UK

UK Royal Mail loses battle to make 192 pay for using database

Royal Mail have failed in a landmark High Court case that could have allowed it to charge all address providers for use of its database. It was ordered by Mr Justice Lloyd to pay at least some of the costs of directory inquiries company 192.com, which were around pounds 500,000. Royal Mail had sued 192.com for checking its address data, which it had sourced from the electoral roll, against Royal Mail’s own directory of postally correct addresses (called the Postal Address File or PAF).

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Mailing issues: Dominant mail?

For the pretenders to Royal Mail’s throne to be successful, direct marketers have to be convinced that in the long term they can deliver mail more efficiently. Steve Hemsley reports

Kylie Minogue’s 1990 hit Better The Devil You Know should be adopted by the Royal Mail as its new sonic logo. The Aussie pop superstar reached number two, but Royal Mail is hell-bent on retaining top spot in its own chart where, a host of new entrants could soon be wooing advertisers with the promise of cheaper delivery costs.

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Door-to-Door Marketing: Dropping Charges

Public complaints about door-drops are nothing new, but with more of them turning into lawsuits the industry needs to act. David Reed reports

My dog’s got no nose. How does it smell? Like a nice, juicy compensation claim. Consumers may no longer be joking when they believe they have suffered harm as a result of marketing activity. Instead, they may pursue personal injury claims and look for compensation from brand-owners and their agents.

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Germans aiming to join the great UK mail race

Postal wars are set to break out this year after German giant Deutsche Post said it is to launch plans to break up Royal Mail’s 300-year-old UK monopoly.

Dutch rival TPG, owner of the TNT courier group, is also certain to follow.

Deutsche Post has confirmed it is meeting Royal Mail within a fortnight over plans to enter the corporate mail market after Business Post, the UK courier group, unveiled such a deal earlier this week. “What information we have looks positive and encouraging,” said Deutsche Post UK director Tony Alsop.

He said that, assuming meetings with Royal Mail to gain access to its network are on the same favourable terms offered to Business Post, Deutsche Post could launch by the first quarter of 2005 or late this year. It aims to capture up to 5% of the GBP5 billion business market within three to five years.

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