Tag: UK

Royal Mail joins prestigious list of sponsors for World Mail Awards

Posted by | Feb 4, 2004 | |

Royal Mail have taken up the opportunity to sponsor a prestigious World Mail Award supporting this year’s programme to recognize and celebrate best practice within the global mail industry. The Security Award, which Royal Mail are sponsoring, is a late addition to the 9 other criteria: e-Commerce; Innovation; Enterprise; Customer Service; Marketing; Technology; Industry Leadership; Quality and; Transformation. Applications for the awards are open for another three weeks and can be made via the Mail Awards website www.mailawards.com. The Awards will be presented at a black tie gala dinner on 25th May, on the eve of the World Mail & Express Conference and Exhibition in Berlin. Winners will receive worldwide acclaim through Triangle’s media channels and external advertising.

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UK post Watchdog posts new headquarter’s address

Posted by | Feb 3, 2004 | |

Postwatch Northern Ireland, the consumer watchdog for postal services, is set to open its new regional office and UK call centre in Belfast.

The organisation has moved from the Northern Ireland Chamber of Commerce in Great Victoria Street to its own premises in Arthur Street.

At the same time, Postwatch nationally has moved its UK call centre to Belfast. It employs a staff of 12 and handles hundreds of calls a day.

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UK Royal Mail statement on postbox collections

Posted by | Feb 3, 2004 | |

In response to comments by Postwatch, the consumer watchdog for postal services, a Royal Mail spokesman said:

“Royal Mail makes at least one collection a day, Monday to Saturday, from all 115,000 postboxes in the UK – this is a legal requirement, part of our licence.

All Royal Mail collections are organised so they will meet despatch times for onward transport – so that we can deliver as much First Class mail the next working day as possible. New collection plates on boxes were introduced in early 2003 to comply with the Disability Discrimination Act. Because of the increase in the size of the print it is only possible to show the final collection time.

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Business Post builds a new European express network

Posted by | Feb 2, 2004 | |

Express carrier Business Post has launched a European road delivery service – Eurodis – in partnership with independent companies across western Europe.
The new bilateral agreements replace arrangements with agents and will help the expansion of its international business by providing return business.

“We are hoping to double turnover in the international express business within the next 12 months, ” said international MD Brian Jenkins. Currently it accounts for 6 percent, or GBP21m, of turnover.

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Has the last post gone? Royal Mail won’t tell us!

Posted by | Feb 2, 2004 | |

Royal Mail is making changes to the collection plates on its 116,000 pillar post boxes across the UK. Individual collection times are no longer displayed – only the last collection time of the day is given. Collections will be made throughout the day according to how much mail is put in the box and when it needs emptying. We understand the rationale behind not making collections at set times throughout the day. Because of improved sorting technology, Royal Mail tells us that letters collected at the end of the day are just as likely to get to their destination the next day as letters collected earlier. However, Royal Mail has also stopped using the little metal tabs, which used to indicate the next collection time, thereby letting customers know whether a particular collection had been made.

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