Table of contents
Introduction Background
General Overview of the UK Postal Market
Development of Competition in the UK Letter Market
Royal Mail’s Performance
Assessment of Developments in the Market
Appendix 1: Royal Mail’s range of Universal Service Products
Appendix 2: International Experience
P:LibraryPostalPostComm Formal DocumentsThe UK Letters Market 2000 – 2003.pdf
Palletline says its RFID tagging project may miss its first quarter target for going live.
Chairman Bob Russet says the deadline remains possible but trials are failing to deliver on reliability. The supplier says all the problems can be overcome but it is not exactly clear how, or when, he says.
Read MoreRoyal Mail’s regulated compensation scheme for items delayed in the post comes fully into force from January 1 04. The company has already implemented most of the new arrangements (from October 6 2003) in line with regulator Postcomm’s determination. Royal Mail is one of the few postal companies in the world to pay compensation for delay to mail.
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The West midlands-based firm has transferred delivery runs to a new purpose-built depot in Warrington Centre Park after a surge in new business.
Their Warrington facility, which employs 24 staff, is part of a UK-wide expansion drive to improve customer service and response times.
Read MoreThe Government has bluntly warned loss-making An Post that it will receive no further Exchequer support, following the €12.7 million injection offered earlier this year.
During a meeting in October, the Minister for Communications, Marine and Natural Resources, Mr Dermot Ahern told the semi-state company that the State “is entitled to a return on its investment”.
The Minister this year refused to pass the company’s annual accounts until he was given guarantees that An Post had accepted cost cuts that would prevent a repeat of 2002’s €47.5 million losses.
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