Tag: UK

Postwatch comment on misdelivered letters

According to Postwatch it is good news that Royal Mail’s new management team are focused on reducing the incidence of lost and badly addressed mail. Postwatch is pleased that considerable efforts have been made to reduce the number of misdelivered letters and the incidence of parcels being left on doorsteps. These efforts have paid-off in terms of misdelivered mail but not yet for “doorstepped” parcels. More than 1.5 million parcels were stolen from doorsteps across the UK last year, an increase of more than 600,000 on the previous year. Postwatch fully supports Royal Mail’s efforts to encourage customers to correctly address letters and to add a return address on the back of envelopes. Millions of letters every year, including 5 million Christmas cards, have to be destroyed because they are undeliverable and cannot be returned.

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Royal Mail cuts mail loss by half

Royal Mail today announced that the amount of mail that goes astray through being delivered to the wrong person or address has been almost halved during the past year. Chief Executive Adam Crozier said: “This is a major step in the right direction and our people should take the credit for the improvement in performance. However, every single letter is important so there’s a lot more to do but these results demonstrate Royal Mail’s commitment to improving our service to customers.” Delivery mistakes are the main cause of mail loss or significant delays. The latest research by the company estimates that around 280,000 letters a week – around 0.07 per cent of the 21 billion letters a year handled by Royal Mail could be lost or substantially delayed. The previous year the figure was around 500,000 a week.

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APC 'cuckoo' into new nest

APC, the 110-strong next-day network started operations at a new hub on Monday that gives a huge boost to capacity.

The hub is just off the M6 j11 and was built for Initial Citylink a decade ago. It has 54 doors against just five nearby premises APC was using up to this week. Lighting and power have been upgraded and a £350,000 close-roller conveyor system installed by PJ Gavin & Sons of Swansea.

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EWS hits back over claims it 'fleeced' UK Royal Mail

UK freight train operator EWS has denied allegations that it ‘fleeced’ the Royal Mail in its long-running letter distribution contract.

The suggestion is raised in a letter from an influential Westminster MP, Lawrie Quinn.

The letter is an attempt to ‘kick-start’ a public debate into the Royal Mail’s decision to axe its entire rail service from EWS, up to 49 trains a night, by next spring.

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