THE Royal Mail has been accused of trying to con millions of customers into giving it confidential information which it can then sell on.
It has sent them a questionnaire which it claims is designed to help cut down on junk mail.
But critics say the real purpose of the initiative, which includes a survey of personal information more detailed than the national census, is to compile a database of the families, lifestyles and spending habits of millions of Britons.
Consignia has admitted that it receives almost 2m formal complaints a year, thought to be a record for a British company.
Read MoreAn Post is seeking increases of over 30 per cent in postage stamp costs as its own costs are rising faster than sales. The company, which last year suffered a I£3 million drop in operating profits, is looking forward to mounting deficits and is awaiting proposals for a subvention to meet the burden of loss-making rural post offices. Last year the post office lost money and this is predicted to average I£20 million a year over the next three years according to the Irish Independent.
Read MoreCONSIGNIA admitted yesterday that limited capacity at local sorting offices means that five million letters will be diverted hundreds of miles away from their destinations.
The former Post Office, which recently announced plans to make 30,000 postal workers redundant, claims that it is quicker to divert items long distances when local centres are busy.
Consignia will next month strike another blow to the beleaguered rail industry by revealing it does not plan to renew one of the largest long-term contracts in the industry.
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