Tag: UK

@ Your Home – New Markets for Customer Service and Delivery

Posted by | Oct 10, 2001 | |

“@ Your Home: New Markets for Customer Service and Delivery” identifies the fast-growing new market for home delivery resulting both from changes in social habits and the impact of e-commerce. The report examines the potential growth in home deliveries – estimated to be worth £34.4 bn by 2005 – and makes recommendations for dealing with the social, economic and environmental impact of the increased demand for delivery to the home.

Report available at P:[email protected] or printed copy in research library L13880

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Smart Locker Solutions

Posted by | Oct 10, 2001 | |

Smart Locker Solutions: Using innovative technology to solve business needs – Richard Peeters, Head of technology, BPCS (Consignia)

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John Lewis pumps millions into Web unit

Posted by | Oct 9, 2001 | |

Department store hopes to attract younger, trendier clientele with expanded online services. In a move reminiscent of the go-go days of e-commerce, department store John Lewis Partnership has allocated £30m-£40m for a new Internet and catalogue business, the company has said.

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