A new contender in the drop-point market has emerged on the scene in the form of e-zpoint (pronounced “easy point”). Like existing players in this increasingly crowded market, it is planning to set up a network of around 10,000 drop-off points for home deliveries, chiefly at convenience store locations. We were told it had secured funding as we closed for press.
Read MoreHome Delivery has potential to grow dramatically in 2001
58% of consumers would increase use with more convenient delivery
Onus on retailers and fulfilment to improve delivery service levels
Delivering to people’s homes within very tight time windows can account for up to 38 per cent of total home delivery transport costs, according to a study by Paragon Software Systems and drop-box newcomer Inboxout.
Read MoreHome Delivery Access, the company behind Britain’s first built-in, refrigerated home-delivery drop-off box, is now offering a selection of solutions for unattended home delivery under Delivery Point branding. Its offerings were on display at the e-delivery expo in London in February.
Read MoreForty-two per cent of home shoppers have had to collect missed deliveries from a Post Office or other depot in the past year and 25 per cent have done this more than once. Fifty-four per cent have waited in for a home delivery, and 28 per cent have done this at least three times. Thirty-one per cent have waited in for a delivery that failed to arrive.
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