Tag: UK

Post Office UK: Non-liners miss out on GBP 4.5 billion savings per year

Posted by | Sep 18, 2008 | |

Families with broadband can save GBP 70 per month through online access to cheaper household goods and services, according to new research from the Post Office. Those who are online paint a picture of a ‘broad-bound’ society as 96 per cent consider internet access to be a lifestyle necessity they could not live without.

Yet one third of UK households are missing out on these savings, and the wider benefits, because they are still not online. A total of almost GBP 4.5 billion of potential savings are being missed by non-web users each year, in what is a worrying effect of a deepening digital exclusion.

Broadband in the Home: An Analysis of the Financial Costs and Benefits was commissioned by Post Office Telecoms to calculate, for the first time, the financial impact of the UK’s digital divide. Fear of the initial expense of getting a PC and internet connection, or fear of online fraud, is actually deepening the digital divide amongst those who could stand to benefit most from getting online.

One year on from the launch of its broadband service, this research will inform the Post Office’s continuing work to get the digitally excluded online by improving accessibility and transparency.

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Royal Mail Group shakes up research structure (UK)

Posted by | Sep 18, 2008 | |

Royal Mail Group is dissolving its centralised research and insight function in favour of dedicated teams for each of its main brands: Royal Mail, Post Office and Parcelforce.

Crispin Beale, who led the Centre for Customer Insight & Competitor Intelligence as Director of Insight, Intelligence and Analysis, is to leave the company at the end of the month.

Sinead Jefferies will lead Royal Mail’s business intelligence team, with responsibility for research, insight, competitor and marketing intelligence.

A decision is still to be made on who will head up the Post Office research team, Beale said.

Dick Stead, Sales and Marketing Director for Parcelforce, will oversee research for that brand.

The restructure is not expected to lead to the scrapping of the 32-agency insight and analysis roster, which was appointed earlier this year to stand for a four-year period.

Beale said: “Different parts of the organisation have different research needs which need different skill sets, but all of those skill sets exist within the roster. I would envisage that the group will carry on working with that roster and won’t be needing to change it.”

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Altus repositioning project for TNT Post (UK)

Posted by | Sep 17, 2008 | |

Altus, the postal estate management company, has announced the completion of a major project on behalf of TNT Post’s regional division in Scotland.

Glasgow-based Altus conducted an independent analysis of the Scottish postal market in order to help shape TNT Post’s business structure for the region and enable them to drive higher mail volumes for the company’s Coatbridge-based division.

Charles Neilson, Group Commercial Director of TNT Post, said: “Our Scottish operation has grown significantly in the past year and, as with all businesses, you need to make sure you’re all moving in the same direction.

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Openfield appoints DHL as logistics partner (UK)

Posted by | Sep 17, 2008 | |

DHL Exel Supply Chain has been appointed supply chain partner to Openfield, the planned new merged business of Grainfarmers and Centaur Grain.

In a five year contract worth around GBP 125 million (154 million euro), DHL will be using its logistics expertise to work with existing grain carriers to establish a more efficient supply chain.

This appointment comes after three years of collaboration between the companies, looking into ways that the existing supply chain could be streamlined to counter increasing operating costs and growing food costs.

The new contract involves DHL taking over the existing Grainfarmers fleet which makes around 15 pct of the deliveries in any one year. Primarily, DHL will be managing and coordinating deliveries to ensure that the supply chain is working to its maximum potential, with waiting times and empty running reduced, both of which are extremely wasteful in terms of time and the environment.

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J&E Shepherd Retains Royal Mail Estate Management

Posted by | Sep 17, 2008 | |

Following a tender, Chartered Surveyors J&E Shepherd has retained the contract as Estates Management Consultants for Royal Mail’s Scottish portfolio of more than 300 properties.

Having acted as Estates Management Consultants to Royal Mail’s Scottish portfolio for the last four years, Shepherd’s contract retention means that it will continue to manage the postal group’s estate for the next two years, with an option for a further two years beyond that.

That comprehensive estate management service encompasses all Royal Mail delivery offices, mail centres, post office branches and other sundry operational and investment properties in Scotland and involves undertaking rent reviews, lease renewals and ongoing asset management. Outwith the estate management contract, J&E Shepherd has also advised Royal Mail on various key property acquisitions and disposals throughout Scotland.

In each of the past three years, Royal Mail has presented J&E Shepherd with a coveted Silver Award in recognition of the first class supplier service it has provided to them.

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