Tag: UK

New Post Office trial of atms offers convenient, Commission-free euros and dollars at selected branches

UK holidaymakers can now get commission-free foreign currency from new specially designed cash machines at selected Post Office branches.

Foreign exchange ATMs are being trialled in thirteen branches nationwide, giving people even more convenience when it comes to buying their holiday cash.

Customers using the ATMs will simply be able to insert their debit cards and select one of two mainstream currencies (euros or US dollars). There will be no charge for withdrawing cash, they get the same great exchange rate as over the counter and withdrawals are commission-free too.

The new machines supplied by Bank of Ireland are being trialled to complement the extensive range of counter services already available from Post Office bureaux de change, making it even easier for holidaymakers to get their Travel Money quickly and efficiently.

The announcement comes as recent figures show that there were 309 million overseas transactions on UK-issued cards last year (three per cent of all transactions on UK-issued cards). In fact using a debit card to withdraw cash abroad is so popular with UK holidaymakers that a total of GBP 7.1 billion was withdrawn from overseas cash machines in 2007.

For those who still want to shop abroad with plastic, the Post Office® credit card is one of the few cards which offers 0 pct commission on overseas transactions or the pre-paid ‘Travel Money Card’ is available in Sterling, Euros or US Dollars.

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Post Office calls for ID contract to cut closures (UK)

Ministers are being urged by the Post Office to give it valuable contracts to take over the distribution of ID cards, biometric data, and e-passports, in a bid to save it from a further round of politically-damaging closures, and loss of customers.

The organisation is arguing in private talks with ministers that it is best placed to take on some of these contracts since it is already responsible for checking passport applications and has an existing national network to draw upon. Ministers in both the Department for Business, Enterprise and Regulatory Reform and the Home Office are stressing that they cannot hand out the contract without open commercial competition, but see both political and business advantages to a deal.

Ministers have met top figures in the Post Office to discuss the contracts, and other ways in which government can provide customers, after the Post Office was criticised for a sweeping closure plan.

Post Office retention of such contracts of national necessity is vital if ministers are to persuade the European Union that government subsidies remain lawful under EU law. Brussels has approved a subsidy of GBP 150m a year to enable the parent company Royal Mail, wholly government-owned, to run a network of 11,500 post offices by keeping loss-making branches open.

The government has sanctioned the closure of 2,500 post offices by the end of the year in a programme that has met fierce resistance across the country, but is designed to cut post office losses. The network lost GBP 200m in 2006-7, while Royal Mail is handling 3m fewer letters a day than last year.

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Community post offices stay open in Jersey

Jersey Post has said it has no plans to close any of the community post offices on the island.

The announcement comes despite the company’s core business losing nearly GBP 1m in 2007.

But Jersey Post said it had been one of its best years overall, with profits nearly doubling in business mail.

Chief executive John Pinel said: “The company has no plans to close any sub-post offices but is looking at how and when they’re used.”

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Gap between domestic and cross-border e-commerce grows wider, says EU report

EU Consumer Commissioner Meglena Kuneva today announced the results of a new EU wide survey on e-commerce and cross border trade. The figures show that even though e-commerce is taking off at national level, cross-border e-commerce is failing to keep pace. From 2006 to 2008, the share of all EU consumers that have bought at least one item over the internet has increased significantly (from 27pct to 33 pct) whilst cross border e-commerce is stable (6pct to 7pct). The pattern is similar for those with internet access at home – 56pct of consumers with internet at home have made a purchase (in any country including their own) by e-commerce compared to 50pct in 2006, while only 13pct (of those with internet access at home) made a cross-border e-commerce purchase compared to 12pct in 2006.
“These figures underline how much work we still have to do to boost confidence in the online internal market” said European Consumer Affairs Commissioner Meglena Kuneva. “Consumers and retailers are beginning to embrace e-commerce at national level but internal market barriers still persist online. The potential of the online internal market to deliver greater choice and lower price to consumers and new markets for retailers is considerable. We need to redouble our efforts to tackle the remaining borders.”
Amongst retailers, the cross-border potential of e-commerce seems not to have been fulfilled: 51pct of EU27 retailers sell via the internet, but only 17 pct of e-commerce revenue of those who sell cross-border stems from cross-border sales – as compared to 16pct in 2006. There appears to be a lack of confidence in cross-border shopping on both sides of the market, although consumer confidence appears to be growing: while 37pct of consumers said they would be more confident making online purchases from sellers/providers located in their own country, 57pct said they are equally or even more confident making purchases online from sellers in another EU country. This figure is up by 8pct compared to the 2006 survey.
The report published today was compiled from two Eurobarometer surveys on Businesses and Consumer attitudes to cross border trade. Data gathering was carried out in February – March 2008 amongst more than 26.000 consumers and 7.200 businesses in the 27 EU-countries and Norway.

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UK Post office bureau de change kiosks now in selected WHSmith stores (UK)

People going abroad this year can now pick up their holiday money at the same time as their summer reads. Shoppers dashing around the high street for last minute holiday bits and pieces will be able to use 50 new Post Office bureau de change kiosks at selected branches of WHSmith.

Most of the kiosks – located in prime shopping centre and high street locations – will be open seven days a week and close later than traditional Post Office bureaux, giving holidaymakers even more choice and convenience in how and when they purchase travel money in advance of their break.

The kiosks are opening at a rate of five per week; participating WHSmith shops will display a Post Office sign showing the latest foreign exchange rates in the store window.

Post Office kiosks have already opened in 30 WHSmith stores including Exeter, Bristol, Brent Cross, Kingston-upon-Thames and Sheffield. All fifty branches will be fully operational by the autumn.

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