Tag: UK

Catalogue Digital Order Forms signal the end of traditional processing for B2B catalogue companies

Posted by | Dec 20, 2007 | |

The launch of a Digital Order Form from YUDU Media, the UK’s leading provider of digital catalogues, is set to end the complications of fax orders for catalogue companies and increase order intake efficiency. According to YUDU Media, 75 per cent of their B2B catalogue clients still use fax for the majority of orders which can be time consuming and confusing for both the customer and processing team.

The Digital Order Form is open to new and current YUDU Media catalogue customers at no extra cost. It works like an online shopping basket, allowing the customer to collate all the products they wish to buy, as they read through the catalogue. The completed form can then be emailed directly to the catalogue company for processing and effortlessly forwarded to all the relevant departments at the click of a button, such as financial, order intake, sales etc.

Not only can the digital order form increase efficiency and sales value for the B2B catalogue company but it also makes life easier for the user. As well as reducing the need for cumbersome fax orders, it also eliminates the need to make phone orders. Once the order has been sent via email, the catalogue company can call the customer back, to simply process the order. Any language barriers the customer may have ordering from overseas call centres are eliminated as the catalogue company already has the order.

The Digital Order Form is especially beneficial for catalogue companies who sell through distributors, as they can clone their digital catalogue, re-jacket them and programme the order form to send the customer’s orders directly to the relevant distributor.

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UK Post Office Cash connections – 30 per cent increase in international money gifts over festive season

Posted by | Dec 19, 2007 | |

Cash gifts to destinations across the globe are set to prove popular this year according to research from Post Office® and MoneyGram.

An estimated GBP 2.3 billion is sent overseas from the UK through international money transfer services each year, and Post Office® and MoneyGram research forecasts a 30 per cent increase in cash gifting in the run up to the 2007 Christmas period.

Cash gifts from the UK are relied upon by people in both developed and developing countries, not only to help celebrate the festive season but also for day-to-day living expenses. In many cases money is sent to friends and family overseas to cover essentials such as food, education and medical fees.

Top destinations for international money transfers over the 2007 Christmas period are set to be:

• Africa including South Africa, Nigeria, Ghana, Uganda and Kenya
• Caribbean countries such as Jamaica
• Central and Latin America including Brazil and Columbia
• Eastern Europe in particular Poland, Romania and Bulgaria
• New Zealand and Australia

MoneyGram was previously available at around 3,500 Post Office® branches, but now all branches are equipped with the latest technology meaning MoneyGram transfers can be sent to and received from all 14,000 Post Office® branches. Unlike some other money transfer services it is not necessary to have a bank account to send or receive a MoneyGram transfer.

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UK: Ding dong merrily online?

Posted by | Dec 19, 2007 | |

It looks like an online Christmas for millions as the traditional Christmas day in front of the TV makes way for the internet, with almost 60 per cent of people saying they will spend time online – that’s according to new research from Post Office® Broadband.

56 per cent of people surveyed stated that they would be spending up to an hour online on Christmas day, with emailing and catching up with the news being the most popular online activities.

But with nearly 40 per cent of respondents predicting that other relatives would also be using the family PC on the same day, over 3.6million people in the UK are anticipating Christmas day “mouse rage” – a new phenomenon affecting families who argue over the use of the household computer. People living in the north-east are most likely to hog the mouse, spending up to four hours online.

65 percent of people in the Midlands intend to spend up to an hour online with 45 per cent planning to go online for between one and two hours. And in East Anglia 61 per cent will use the internet for up to an hour. Central Scotland will see 64 per cent of people using the internet for up to an hour and over half of those in North Scotland plan to do the same.

Most popular online Christmas day activities:

1. Emailing (49 per cent)
2. Catching up with the news (35 per cent)
3. Social networking (29 per cent)
4. Instant messaging (29 per cent)
5. Shopping (19 per cent)

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EU lawmakers approve full mail competition from 2011

Posted by | Dec 18, 2007 | |

A committee of European Union lawmakers on last Tuesday 18th December approved EU plans to open the bloc’s 88 billion euro (USD130 billion) postal markets to full competition, setting the stage for final approval next month.
The European Parliament’s transport committee voted 37 to 2, with six abstentions, in favour of market liberalisation.
EU member states have approved the proposal and it will be debated before the full parliament on Jan. 30, with a vote set for Jan. 31. If it passes unchanged, as expected, the directive will become law.
The market for letters weighing up to 50 grams is currently shielded from competition. Mail above that weight is fully liberalised. The new measure would liberalise all mail delivery.
The new directive takes effect in 13 countries in 2011. The 12 new member states, along with Luxembourg and Greece, have until 2013.
During the hearing on Tuesday, the communist-led GUE/NGL bloc and Green Party members had sought to adopt amendments, including scrapping the measure. They were outvoted on 35 amendments and withdrew another 37.
The measure has sparked protests by postal workers in many EU nations, especially France, who fear job losses.

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