Tag: UK

Postal workers to vote on pay deal

Posted by | Nov 5, 2007 | |

Postal workers will start voting later this week on whether to accept a deal aimed at ending their long-running dispute over pay, jobs and working conditions.

The Communication Workers Union said it will send ballot papers to its 130,000 members from Friday.

The ballot closes on November 27 and the result will be announced soon afterwards.

Postal workers have been involved in a series of strikes and other forms of industrial action since the summer which crippled mail deliveries.

A deal aimed at resolving the row was agreed between the union and Royal Mail.

Read More

New Managing Director for Royal Mail Letters Business

Posted by | Nov 5, 2007 | |

Mark Higson, formerly Divisional CEO and Group Operations Director with BPB plc, has been appointed Managing Director of Royal Mail’s letters business.

Reporting to the Royal Mail Chief Executive, Adam Crozier, Mr Higson will head the senior management team responsible for the collection, sorting and delivery of more than 80 million letters daily by almost 170,000 postmen and women, and frontline managers. He takes up the role last Monday, November 5.

Mr Higson’s ten-year career with BPB, the plasterboard and plaster buildings materials company, with annual sales of GBP 2.5 billion, has included Board level responsibility for operational performance and strategy implementation.

Mr Crozier said: “I’m delighted Mark is joining Royal Mail. He’s bringing with him a highly impressive track record at BPB where he played a key leadership role in boosting the focus on customers and achieving world-class operational capability that, together, helped deliver sustained profit growth. Mark joins Royal Mail as the business steps up its drive to transform its operations to achieve the modernisation essential to enabling the company to compete successfully in the tough, open communications market. I’m looking forward to working with him in this crucial phase of Royal Mail’s development.”

Mr Higson said: “I’m hugely excited at joining Royal Mail at this crucial time as it modernises its operations to improve efficiency while delivering world-class, high quality, value-for-money service to all its customers.”

Read More

Post Office COO moves on

Posted by | Nov 5, 2007 | |

The Post Office director of operations Ric Francis is leaving the organisation to embark on a career in independent consultancy.

A Post Office spokesman confirmed Francis is leaving but could not confirm his leaving date or who his replacement will be.

He said: “Ric Francis has decided to leave the Post Office after two and a half years in the business. During that time Ric has made a great contribution to the development of the Post Office and we will be sorry to see him go. We wish him every success for the future.”

It is believed Francis will wait until the next financial year, in spring 2008, to depart, although no specific date has been finalised.

Francis joined the Post Office in 2005 from Safeway, where he was CIO until it merged with Morrisons. In the intervening period he also started his own company, Virtual Email – a hosted messaging service, which merged with SaaS-specialist Nasstar in 2006.

When Francis arrived at the Post Office he instigated a five-year strategic plan to revamp the stores in 2006.

As to why he is leaving in the middle of this plan, Francis said: “We are already into our second year of the plan and the operational requirements are already embedded, it doesn’t need me to see it through.”

Francis told silicon.com his next move will be revisiting some of the plans he had developed in setting up his own consultancy business before he joined the Post Office.

He said: “It will be about playing in the venture capital space. It will be about how I can bring a wealth of operations experience to entrepreneurs who want to operationalise their businesses and significantly improve their value to the market. I also plan to support spheres of development for the next IT leaders of the future.”

Francis’ previous roles include CIO and member of the executive board at TI Group/Smiths Group, international CIO at PepsiCo in New York and business systems director at Mars.

Read More

Homeserve switches to TNT Post

Posted by | Nov 5, 2007 | |

TNT Post confirms that Homeserve, the home emergency specialist, has switched from Royal Mail to TNT Post. The contract is to handle over 100 million mail items a year. Homeserve uses both TNT Post’s Premier and PremierSort services. Premier is used for the majority of items that Homeserve hands over to TNT Post including marketing mailings and policy and renewal documents. By the end of the year TNT Post expects to have handled more than 8 million items for the company in just 3 months.

Read More

Do you know of a local "Mailwatch"?

Posted by | Nov 5, 2007 | |

Postwatch’s Regions have outreach programmes which involve regular meetings with local authorities and social users. Recently our Greater London Region held one of its regular residents’ workshops and a new attendee was someone who has assisted his local Member of Parliament in setting up a local group to tackle problems of poor postal service locally.

Local residents in the Hornsey & Wood Green area of north London intend to set up a local “Mailwatch” pressure group with the objective of monitoring poor service delivered by Royal Mail in the area and finding ways of encouraging Royal Mail to improve.

Residents have for too long had to contend with mail which has been late, missing, delivered to the wrong address or damaged to which Royal Mail staff have too often responded with a couldn’t care less attitude.

The local group is grateful for the support of Postwatch, but it is also very keen to make contact with any other local residents’ groups which have tackled similar issues, and in particular which have had some success, so that they can learn from others’ methods and experiences.

Read More

Advertisement

Advertisement

Advertisement

P&P Poll

Loading

What's the future of the postal USO?

Thank you for voting
You have already voted on this poll!
Please select an option!



View ResultsHide Results

Post & Parcel Magazine


Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.

Subscribe to the Magazine

 

Pin It on Pinterest