Tag: UK

Consultations start in Scotland on changes to Post Office network

Posted by | Oct 23, 2007 | |

Post Office Ltd today opened the first local public consultations in Scotland on changes to the Post Office network needed to meet UK Government requirements. Proposals for the future provision of Post Office services in Greater Glasgow, Central Scotland and Argyll & Bute have been published today and will remain open for consultation for six weeks until 3 December 2007.

Under the Area Plan Proposals published today, 99.9 pct of the population will either see no change to their nearest branch, or will remain within one mile (by road distance) of an alternative branch.

Post Office Ltd is seeking views on the proposed future service provision in Greater Glasgow, Central Scotland and Argyll & Bute, including, in particular, views on access to Post Office services, the accessibility of alternative branches to those proposed for closure and the appropriate form of rural outreach service to be provided.

In addition to the 264 Post Office branches which are proposed to remain open in Greater Glasgow, Central Scotland and Argyll & Bute, three branches in rural Stirlingshire will be replaced with a form of outreach services. The plan also proposes a reduction of 44 branches from the present number of 308.

The plan includes proposed outreach services in three communities in rural Stirlingshire – Buchlyvie, Thornhill and Gargunnock.

Possible types of outreach service could include a mobile service visiting small communities at set times, a hosted service operated within third party premises for restricted hours each week, or a partner service within the premises of a local partner (such as a shop).

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Post Office (UK) earmarks 44 closures

Posted by | Oct 23, 2007 | |

The Post Office wants to reduce the number of branches in Argyll and Bute by seven, Greater Glasgow by 27 and Central Scotland by 10.

There will be a six-week consultation period to give communities a chance to air their views on the closures.

Plans for post office provision for other parts of Scotland will be announced next year.

The closure list for the Highlands is expected in January, the list for the Western and Northern Isles in March, and for the north-east, Tayside and Fife in April. Other areas will be announced in June and July next year.

The consultation on the future of the first earmarked post offices will remain open for six weeks until 3 December.

The plans are part of a wider restructuring of post office services throughout the UK.

Post office workers told the BBC Scotland news website that they were being prevented from talking to the media about the closures.

Some also revealed that they had yet to receive any official notification of the proposals and only learned their jobs might be under threat when leaflets about the closures were delivered to branches at the weekend.

The first closures are expected to take place in February 2008 with all changes expected to be completed by the end of that year.

There are 308 post office branches in Greater Glasgow, Central Scotland and Argyll & Bute.

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Breakthrough in postal row

Posted by | Oct 22, 2007 | |

An end to the bitter postal workers’ dispute is in sight after union leaders ratified a deal on pay and modernisation aimed at halting months of disruption to mail deliveries.

Around 130,000 members of the Communication Workers Union will now vote on whether to accept the agreement and break the deadlocked row which has cost the Royal Mail tens of millions of pounds and hit domestic and business customers across the UK.

Business groups and the Government welcomed the breakthrough, although MPs on a select committee examining the dispute reported “anger” among workers at the way management had behaved.

The Royal Mail said the deal involved a 5.4 pct pay rise over two years, plus 1.5 pct next year when agreed reforms to the service are delivered.

The retirement age will increase from 60 to 65 and the final salary pension scheme will close to new members from January, to be replaced with a defined contribution scheme. Pension pots built up before next April will be protected.

Royal Mail said there will be full co-operation on the deployment of new technology, while staff will cover for one another within a unit to help absorb a colleague’s absence or an increase in workload.

Business Secretary John Hutton told the Trade and Industry Select Committee the deal was affordable and would help Royal Mail cut costs. He acknowledged the dispute had damaged Royal Mail and lost the firm customers and said he believed industrial action was not justified.

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Communication Workers Union say agreement is subject to ballot

Posted by | Oct 22, 2007 | |

The Communication Workers Union (CWU) said the agreement would now be subject to a ballot by its 130,000 members.

It offers staff a 5.4 pct rise in pay and weekday overtime from 1 October, and an extra 1.5 pct pay hike from next April – conditional on reforms being delivered.

Royal Mail said the deal gave it a “fighting chance” of future success.

‘Settling the dispute’

The firm said the agreement – which brings a summer of costly industrial unrest closer to an end – would enable it to proceed with the modernisation of its operations.

We have been clear that to become competitive we needed flexibility to modernise

Royal Mail chief executive Adam Crozier

The CWU deliberated for a week before agreeing to back the deal and the BBC’s John Moylan said some of the language in the agreement might worry some workers.

The deal includes a one-off payment to workers of GBP 175 and a commitment to close the final salary pension scheme to new members in February and to existing members in April.

From April 2010, the normal retirement age for workers will be extended from 60 to 65 but existing staff will still be able to claim pensions benefits built up before that date at 60.

The CWU said the agreement “settles all areas of the dispute” and would now be subject to a ballot of union members.

Royal Mail said the agreement would allow it to enforce more flexible working patterns and use new technology more efficiently.

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Royal Mail offers broadband

Posted by | Oct 22, 2007 | |

The Post Office, a subsidiary of the state-owned Royal Mail, will begin selling ADSL broadband connections at the end of the month through a deal with British Telecom’s wholesale arm.

A connection running at up to 8 megabits per second and subject to “fair usage” limits will cost GBP 15.95 a month, or GBP 25.95 a month when bundled with a phone line and 60 minutes off-peak calling a month.

The Post Office began selling home phone lines two years ago and has signed up 400,000 customers.

Delivery has been outsourcing to BT Wholesale, but staff at Britain’s 14,000 post office’s will help sell the broadband service to customers.

Market researcher Ovum says the Post Office’s offering is straightforward and attractive and it will be hoping to capitalise on its “trusted brand”, but success will hinge on the performance and consistency of the service and customer support.

Ovum says these have been getting plenty of attention in Britain, where some customers have been jaded by their experiences with “free broadband” packages from the Carphone Warehouse and others.

The Post Office is looking for new revenue streams now the Government is paying most social security and pension payments directly into people’s bank accounts and a GBP 150 million rural subsidy is in doubt.

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