Tag: UK

Business deserts Post Office in the UK

Posted by | Oct 16, 2007 | |

Small businesses are ready to desert Royal Mail and switch to private sector delivery rivals after counting the cost of the damaging postal dispute, a survey shows.

More than half the small companies surveyed for the British Chambers of Commerce (BCC), say they are more likely to use alternative services to reduce the risk of further disruption to their business.

Rival mail services, the internet or a personal limited service for key customers are among the options they are exploring.

Royal Mail is braced for a backlash from dissatisfied customers, but is banking on higher rates charged by rivals to prove a deterrent for business customers to switch. The weekend BCC poll, based on replies from 183 members, showed 62pc of them have already started using alternative services to send and settle invoices, while 88pc have seen their businesses suffer from cash-flow problems and lost orders and other costs involved in meeting the cost of the strike.

Natalie Evans, head of policy at BCC, said the survey results hammered home the damage to Royal Mail and the loss of confidence among customers. “It will not be easy for Royal Mail to regain their confidence,” she said.

Royal Mail has seen business shrink even before the strike with the loss of 40pc of its bulk-mail business. Rivals TNT, Business Post and Deutsche Post have been working flat out during the strike to ensure they keep the new business.

Read More

CitySprint announces Axa courier purchase

Posted by | Oct 15, 2007 | |

CitySprint has announced that it has agreed to acquire rival Axa Courier Express.

The deal will see the UK’s largest privately owned same day Courier network discontinue the Axa Courier Express name and brand.

CitySprint, which already owns a seven per cent share of Britain’s same day courier market, claims that the purchase will help to strengthen its position in the sector.

Michael Blanchard, CitySprint regional manager, commented: “Axa represents one of a small number of well-established SameDay courier companies in the Heathrow area.

“Its business model fits very comfortably with CitySprint’s, as it operates with a highly focused customer service ethos.”

Axa currently offers a range of same day courier services to companies in and around the Heathrow area.

Read More

DHL launches Student Express service

Posted by | Oct 15, 2007 | |

DHL has introduced DHL Student Express, an affordable international delivery service designed exclusively for students going abroad for education.

DHL Student Express assures students of speedy and reliable deliveries when sending documents and parcels such as time-sensitive school applications and personal belongings to their new schools and residences.

Additionally, they can benefit by savings of up to 70 pct on excess baggage for deliveries to popular education destinations like Australia and the UK.

DHL Student Express offers up to 15 pct off prevailing published rates when sending parcels via Jumbo or Jumbo Junior or Express Pallet, and up to 20% off on document shipment rates.

Other benefits include 24/7 customer service, free pick-up, free packaging materials, pro-active delivery notification, multiple shipment tracking options, and a destination network of more than 220 countries.

Read More

New appointment looks to the future

Posted by | Oct 15, 2007 | |

PalletFORCE has appointed Alan Cooke to the new position of Network Solutions Director.

Alan will have responsibility for looking at how PalletFORCE’s current models can be improved, and also will be charged with developing innovative new ways of working as the Network looks to diversify in the future. Alan brings seventeen years of experience in the logistics industry, having worked with both logistics companies and end users. He joins PalletFORCE from T-Mobile, where as International Logistics Manager he looked after the distribution and warehousing needs of twelve European countries. Previous employers include Christian Salvesen, Exel Logistics, Kuehne and Nagel, and Tesco.

Read More

City Sprint acquires Axa courier express ltd

Posted by | Oct 15, 2007 | |

CitySprint is part of the Courier and Passenger Transport Group, which also comprises WestOne Cars and Burgundy Cars. The Group has achieved an average compound growth rate of 10 per cent per annum in the past 5 years and has annualised revenues of GBP 70 million.

Like CitySprint, Axa provides SameDay Courier services to businesses in and around the Heathrow area. Over a period of twenty-five years, Axa has forged a large and satisfied customer base, comprised mainly of freight forwarders. This acquisition by CitySprint will mean that the Axa Courier Express Ltd name and brand will be discontinued.

CitySprint has been providing courier services to a broad range of local companies in and around the area for over ten years. It’s customers benefit from a ServiceCentre team with unmatched experience of the courier industry and a depth of local knowledge – something that Axa’s customers will now benefit from.

CitySprint operates the largest GPS enabled On Demand Courier Fleet in Europe, which means that its customers can benefit from real-time information at the touch of a button. Through CourierLocator, CitySprint offers complete transparency to its customers giving them the up-to-the minute map location of the courier doing their SameDay Courier job. This information is available to view before collection, during the journey and up until the point of delivery. CitySprint’s customers can also share this information with the recipient by emailing them a hyperlink to CourierLocator. CitySprint customers may receive email and/or SMS notifications as to the progress of their jobs and access time stamped job audits as well as electronic proof of delivery.

CitySprint combines a national infrastructure, comprising of 30+ ServiceCentres across the UK, which provides local support with the scale and resource of a national company enabling it to provide levels of service unmatched by many of its competitors.

Read More

Advertisement

Advertisement

Advertisement

P&P Poll

Loading

What's the future of the postal USO?

Thank you for voting
You have already voted on this poll!
Please select an option!



View ResultsHide Results

Post & Parcel Magazine


Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.

Subscribe to the Magazine

 

Pin It on Pinterest