Royal Mail wants price cut for businesses
Royal Mail is pressing the industry regulator, Postcomm, to make radical changes to the universal service obligation, under which it must deliver mail to all the UK’s 27 million addresses for the same price. It wants business post taken out of the deal to allow it to charge less for franked mail.
Postcomm is conducting a wide-ranging strategic review of postal services as competitors battle Royal Mail for a share of the market and all mail providers face a growing challenge from new communications media such as email. The review covers competition, innovation, regulation, governance and the structure of the universal service.
Royal Mail’s proposals were revealed last Thursday 23rd August in Postcomm’s interim report on the review. The regulator, which has allowed changes to the universal service in the past, gives a cautious response to the plans. It acknowledges that removing business mail from the deal would help Royal Mail to be more commercially flexible. But it notes: “We believe that to manage some potential risks, a phased approach might be an attractive way forward.”
One concern is that Royal Mail’s proposals could harm small businesses unable to take advantage of competition in the bulk mail market. “We need to ensure the service remains aligned with changing customer needs and the economic costs of providing it,” Postcomm says. “The basic right to post a stamped letter anywhere in the UK for the same price will remain at the centre of the universal service.”
