Tag: UK

Royal Mail commenting on the statement from the CWU

Posted by | Jun 14, 2007 | |

On 6 March, the CWU wrote to Royal Mail setting out a series of demands which included an increase in basic pay from £323 a week to £395 in 2007, and a reduction in the working week. The demands in aggregate were equivalent to a cost to the company of just over £1 billion, equivalent to a 27% increase in basic pay.

Royal Mail today set out its position in a letter to MPs and peers, a copy of which is available in the Royal Mail Website.

Commenting on the statement from the CWU, a Royal Mail spokesman said:
“The company’s position is very simple – Royal Mail has absolutely no option but to change and modernise the business, urgently. That involves a £1.2 billion investment in the business – the opposite of the ’cost-cutting frenzy’ the union talks about and it is designed to ensure Royal Mail can compete successfully in an increasingly tough market. “We wrote to the union last week after the ballot result was announced offering to meet at any time to explain the company’s position – and we remain very willing to meet the union at any time to do so.”

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A. Salvatori and Son Join Pall-Ex

Posted by | Jun 14, 2007 | |

Based in Preston, Kent, this 80 year old family business A. Salvatori and Son join Pall-Ex to cover the Canterbury and Tunbridge Wells post codes.

This depot operates from a 10-acre site in Preston, near Canterbury and has a second site in Europe. The company echoes the Pall-Ex principle of a comprehensive distribution service has extensive storage facilities including a capacity of 5000 tonnes controlled temperature storage.

A company representative commented “We have recognised the advantages of Pall-Ex membership, and decided to join based on Hilary’s team’s extensive experience. We believe to have found a quality union in Pall-Ex. Customer service is of uppermost importance to us and we know we will be able to maintain high standards by working in partnership with Pall-Ex.”

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Benchmark your online retail strategy

Posted by | Jun 14, 2007 | |

Free for retailers to attend – A one day conference from The Retail Bulletin – Marriot Grosvenor Square 10th September 2007.

This information-packed event will focus on six key areas to help you develop or benchmark your current online strategy including retailer case studies, legal briefings which will focus on online brand protection and the latest DDA regulations.

Insights into the shopper habits of your customers, how to retain them as loyal customers and not just transient ones, Shopping online can reveal useful habit trails from your customers browsing patterns but how can you make the most of the data and use it accurately for effective marketing

Effective search engine optimisation and search marketing. A recent Forrester Research report shows that at least 81% of Internet consumers are finding products via search engines. And a recent study revealed that, due to a lack of optimisation only 7% of all websites are on the search engines’ respective radars. So a large number of companies attempting to sell online are missing out. Is your site one of them?

Avoid fraud:Card not present (CNP) fraud is a threat all e-Commerce sites face. CNP fraud cost the UK, GBP 212.6 million in 2006, a 16 per cent rise compared to 2005 according to report by the UK Payments Association. Hear strategies on how to protect your business against this growing threat.

Add to basket – Convert your surfers into buyers. Many online shoppers fail to complete their transaction at the checkout stages. How to make the whole shopping experience seamless. How to avoid negative user generated content and its subsequent damage to your brand.

Delivery and fulfillment – A seamless shopping experience can fail here for the customer, sales and promotions can cause ‘flash crowds’ overloading your supply chain structure. Hear real case studies on how to improve your delivery and fulfilment strategy.

Customer service online. A recent report highlighted that some customers can wait up to two weeks for a response via email regarding problems or queries. But systems are available to stop this. You will hear from a retailer who has improved customer service dramatically and as a result generated more sales.

The afternoon sessions will also focus on the legal issues around protecting your brands online, ensuring your site complies with the latest Disability Discrimination Act regulations. You will have the opportunity to discuss legal issues with leading experts from leading law firms.

Retail Bulletin Conferences are free to attend for retailers only. Places are limited. There will be a small exhibition area of specially selected companies with products and services relevant to the agenda.

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DHL Exel chooses Paragon Software Systems

Posted by | Jun 13, 2007 | |

DHL Exel has adopted Paragon Software Systems’ routing and scheduling software for use on its BP forecourt and convenience stores contract. Previously, DHL Exel operated a system of fixed routes to deliver chilled and ambient goods to 300 BP stores throughout England from its Lutterworth, Leics depot, supported by outbases at Bellshill and the Golden Fleece Services at Junction 42 of the M6.

Paragon’s software has allowed DHL Exel to adopt a more flexible, automated approach, reducing its 61 routes to between 47 and 53 per day. Transport manager Lee Sylvester says: “Savings have been both immediate and substantial, with a significant reduction in fleet usage, manpower and fuel – impacting positively on our carbon footprint.”

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Tanfield Group wins contract from Royal Mail for zero emission vehicles

Posted by | Jun 13, 2007 | |

Electric vehicle developer Tanfield Group PLC said it has won a contract of undisclosed value from UK state-owned postal group Royal Mail for its next generation zero emission vehicles.

Tanfield said Royal Mail has placed an order with its Smith Electric Vehicles division for one of each of its Edison and Newton delivery vehicles for trials. The vehicles will be used in London in parcel and postal distribution operations.

Chief executive Darren Kell said: ‘The adoption of the Low Emission Zone in London and expected road pricing in 10 other urban conurbations across the UK will significantly increase the addressable market for electric vehicles.

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