Tag: UK

Tough control for UK stamp prices

Posted by | Dec 7, 2005 | |

Postcomm today announced its proposals for the Price Control setting Royal Mail Letters’ prices for the next four years. The Price Control set by the regulator governs around 90% of Royal Mail revenues and determines the profit that can be generated by the Group’s GBP6 billion turnover regulated business. As Postcomm has said today, the rises in stamp prices under the latest proposals are substantially less than Royal Mail wanted. The final outcome of the Price Control process, which is expected next March following a final three month consultation, will be crucial to Royal Mail’s prospects in a deregulated market. Royal Mail Chief Executive, Adam Crozier, said: “Today’s announcement from Postcomm shows the Regulator has moved a long way from its initial stance – but no one should regard today’s proposals as anything other than tough – particularly for a business with challenges on the scale that Royal Mail faces. We need to see all the detail and assess the full impact on our business, our people and our ability to go on delivering the record high quality service that customers have seen over the past year.”

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UK Mail volumes

Posted by | Dec 6, 2005 | |

The annualized figure of 250m items (quoted in a press release Nov 05) was the rate reported in our 04/05 Accounts. UK Mail has continued to grow considerably since then and the daily figure of 4m items is the current peak volume.

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UK postal watchdog in Royal Mail legal challenge

Posted by | Dec 6, 2005 | |

Postwatch, the consumer body for postal services, has mounted a legal challenge in London’s High Court over a refusal by Postcomm, the postal regulator, to force Royal Mail to pay millions of pounds of compensation to business customers. The case is being brought as a judicial review challenge, with Postwatch arguing that the regulator’s interpretation of a clause in the statutory compensation scheme has allowed Royal Mail to undercompensate users of bulk mail services by up to Pounds 35m. “There is no doubt that in the financial year 2003-4, the first year for which the scheme applies, Royal Mail failed to meet any of the quality of service targets under their licence,” David Pannick QC, representing Postwatch, said yesterday. “We estimate that what would otherwise be compensation of Pounds 70m for the aggrieved customers of the inadequate service has been reduced to compensation of Pounds 35m by reason of the disputed interpretation adopted by Postcomm.”

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Battle over `poor post service’ compensation payments

Posted by | Dec 5, 2005 | |

A legal battle began today over millions of pounds said to be owed by Royal Mail Plc to large customers who were the victims of poor and inadequate services.

The Consumer Council for Postal Services, known as Postwatch, applied for judicial review at the High Court in London over a refusal by the UK postal regulatory body to force Royal Mail to pay up.

The Postal Services Commission (Postcomm) refused last January to make an enforcement order under the 2000 Postal Services Act for the financial year 2003-4.

David Pannick QC, appearing for Postwatch, today told a judge that Postcomm was under a statutory duty to enforce.

The case turns on the disputed interpretation of an exclusion clause in the statutory compensation scheme.

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Chief Executive of Business Post resigns

Posted by | Dec 5, 2005 | |

Business Post Group announces that Paul Carvell, Chief Executive, has resigned from the Group with immediate effect to pursue other opportunities. His role will be assumed by Guy Buswell, 44, who has been Managing Director of UK Mail since July 2002. Peter Kane, Chairman, commented “Since his arrival in February 2001, Paul has made a key contribution to the development of the Group and its broadening range of services. Guy has been a Board Director since 1998 and his experience of the business and considerable success in the establishment of UK Mail as the leading alternative to the Royal Mail qualify him to take the Group forward as Chief Executive.”

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