Competition is starting to deliver, says UK Postcomm
Postcomm today published its Competitive Market Review: 2005, which includes the results of a survey of 1,200 postal users. Speaking at the Mail Show in London today, Postcomm chairman Nigel Stapleton said that, since the market was first opened to limited competition nearly 30 months ago, Royal Mail’s rivals had won just over 1.5% of the letters market. “Customers tell us that this is already encouraging Royal Mail to be more responsive to their needs and offer more choice and innovation in postal services,” said Mr Stapleton. “But the development of a fully competitive market is still at a very early stage. By its own calculations, Royal Mail will still have nearly 90% of the market in 2010,” he added.
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