Tag: UK

Record quality performance by UK Royal Mail

Posted by | Jul 11, 2005 | |

Royal Mail’s postmen and women have delivered to customers a record performance during April to June with a target-beating 93.4% of First Class letters arriving the day after posting, it was announced today. The performance for the spring quarter is the best in a decade and shows an improvement on the record performance during the January to March period, according to the early results from independent research into the letter service across the UK’s 121 postcode areas. Adam Crozier, Royal Mail’s Chief Executive, said: “Royal Mail is determined to do even better than the record quality of service our postmen and women are delivering. “Independent research is showing our performance running at a world-class level but Royal Mail wants to be demonstrably the very best and most trusted postal service in the world.”

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Minor Pallet Networks will ‘collapse’

Posted by | Jul 11, 2005 | |

Weaker and smaller pallet networks will eventually go to the wall, according to Jim Scanlan MD of The Hazchem Network who previoulsy founded fortecand the Pallet Network.
The model would evolve as the larger privately owned membership networks bgun opening their own corporate depots, especially in metropolitan areas. No merges between networks were likely, however, as member hauliers would then have overlapping postcodes.

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Retaliers and carriers diverge on service/cost prioritisation

Posted by | Jul 11, 2005 | |

A curious discrepancy was highlighted by Alan Jones, the former MD or TNT Express who now chairs Metapack. Apparently, 70% of retailers say they put service first when looking for a parcel service, yet 90% of carriers say retailers put cost first.
Brian Templar, chairman of consultant Davies & Robson Logistics, confirmed that price came fifth or sixth in the list of why shippers changed their carrier.

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Home shopping lacks channels

Posted by | Jul 11, 2005 | |

James Roper, chief executive of International Media in retail group, hailed deliverance, a home delivery charter for electronic shoppers launched at the conference, as ¡§the biggestdevelopment in our industry in years¡¨.

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Retailers and carriers diverge on service/cost prioritisation

Posted by | Jul 11, 2005 | |

A curious discrepancy was highlighted by Alan Jones, the former MD of TNT Express who now chairs Metapack. Apparently, 70% of retailers say they put service first when looking for a parcel service, yet 90% of carriers say retailers put cost first. Brian Templar, chairman of consultant Davies & Robson Logistics, confirmed that price came fifth or sixth in the list of why shippers changed their carrier.
Whatever the truth, there is no arguing that prices have shrunk.

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