People who bank online want traditional paper statements to help them manage their finances effectively, research for Royal Mail today revealed.
The research into banking attitudes of consumers, conducted on behalf of Royal Mail by the Henley Centre, revealed that 74 per cent of online bankers want to receive posted paper statements. It also showed that many study their statements in greater detail than non-online bankers.
Read MoreComparison of letter prices for 27 countries
P:LibraryPostalLetter prices in Europe Dpost report 2005.pdf
Royal Mail chief executive Adam Crozier says the postal operator will scrap most of its business and consumer products as part of a major operational overhaul over the next 18 months. Only first and second class services will escape the axe. Crozier has announced that the postal provider will cease distribution of any products currently available by January 2007. Speaking at last week’s Postcomm forum, Making the Postal Market Work for Customers, Crozier stated: “We are currently in the process of reinventing all our products, particularly on the business side. “Most of them were developed around 15 years ago, and were based around what we do, rather than what our customers wanted.” Crozier also said he has seen first drafts of potential new products, which will be offered to customers for consultation before Royal Mail approaches Postcomm for approval later this year.
Read MorePostcomm today (16 June 2005) began a 30 day consultation on the proposed issue of a long term licence to Royale Research Ltd, to provide bulk mail services.
Read MoreAmtrak Express Parcels has won a £25 million, five-year home delivery contract with home-shopping company Kleeneze. Amtrak will provide next-day deliveries across the UK to boost services to the Kleeneze sales network that employs 14,000 home-based distributors who supply customers locally. The contract is thought to be the largest next day home delivery contract ever placed and further strengthens Amtrak’s position as the home delivery specialist.
Read More
Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.
