Tag: UK

Irish Mail failure may lead to An Post prosecution

An Post could face prosecution following its failure to deliver mail earlier this week to rural areas in Co Mayo.

No post was delivered to 125 homes in the Ballynew area of Castlebar on Wednesday, while on Monday last, about 130 homes in the Glenisland area were without a mail delivery.

The Communications Workers Union says the reason for these, and other delivery failures throughout the country, is due to a staff shortage because of the recruitment ban in place since 2003. However, An Post claims it needs changes to work practices to provide customers with a high quality mail service.

A Labour Court adjudication is expected shortly on proposals made to the union.

The Consumers Association of Ireland is considering prosecuting An Post under the Sale of Goods and Supply of Services Act, for failure to deliver mail.

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Parcelforce moves back into profit

Parcelforce has just about moved into modest profit after a decade of losses. It reported a profit from operations in the second half of the financial year, although for the year it lost GBP13m on a turnover of GBP298m. The loss is an improvement on last year when Parcelforce lost GBP54m. Turnover increased by 5.6%. ‘The business‘s radical restructuring, with a focus on express, time guaranteed services for customers is paying off,‘ says Allan Leighton, Royal Mail chairman.

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Parceline to invest GBP20m in new sites

GeoPost UK Chief Executive Kay Phillips revealed this week that Parceline is investing GBP20m in adding six new sites to its network. Chelmsford and Newcastle are site upgrades and Gloucester, Maidstone, Preston and Warrington will be purpose built. Parceline will increase its depot square footage by 50% by 2007. In addition, the carrier has committed to build a second UK hub at an expected cost of GBP33m and capacity of 250-300,000 parcels per night; a further GBP12m will be spend to replace its hub in Ireland.

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DHL spearheads competitive drive with appointment of Tender Manager for UK and Ireland

DHL has appointed Tony Kells to Head of Tender Management, UK & Ireland. Tony moves into this role from senior field manager for DHL’s key accounts where he was responsible for managing a national sales team.

In this newly created position, Tony will manage DHL’s UK and Ireland tender unit, which includes responding to and seeking customers’ multi-product tender requests across the whole of DHL’s proposition from Express, Freight, Mail and Solutions, through to Danzas Air and Ocean.

Tony will also work closely with other DHL functions such as customer operations in order to enhance DHL’s benchmarking system and to ensure best practice as part of the tender process.

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UK Royal Mail needs a sell-off – but on the right terms

Congratulations to Allan Leighton and the rest of the management team at Royal Mail for turning a deficit of Pounds 318m four years ago into a Pounds 537m surplus last year. They also deserve praise for paying a Pounds 1,074 bonus to the group’s staff – a sensible reward for their co-operation with a remarkable transformation. The next step must now be to take Royal Mail into the private sector, but Mr Leighton’s ingenious strategy for winning government backing risks an imperfect privatisation.

Royal Mail’s turnround was helped by increases in stamp prices that added more than Pounds 400m a year to revenues. But there has been real progress on service targets following the ending of the second daily delivery. Some 33,000 jobs have been shed – about 14 per cent of the workforce – as part of an overhaul of the group’s distribution and retail network.

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