Access: is it working for the customer
Presentation by Alan Halfacre, Mail Users Association at the UKMS
P:LibraryUK Mail Show 04Alan_Halfacre_MUA.ppt
Tag: UK
Spatial Post wins a contract to establish an office of exchange
Spatial Post is the official ETOE (Extra Territory Office of Exchange) for Posten Norge AS, the Norwegian Post Office. This alliance allows Spatial Post to operate officially as a licensed arm of Posten Norge, to despatch mail worldwide.
Read MoreGBP20 million investment programme for directly managed UK post office branches
The Post Office today pledged a GBP20 million investment programme for its directly managed high street branches and gave a firm assurance that there is no closure programme for these key offices. David Mills, Chief Executive of Post Office Ltd, strongly denied reports that a review of the 555 branches directly managed and staffed by the company would result in large numbers closing. He stressed: “This is not a closure programme. It never was. We anticipate that fewer than five directly managed branches will need to close in 2005/06.” The assurance was given in a letter today to every MP at Westminster.
Mr Mills said the 555 directly managed branches lost more than GBP70 million last year.
Postal regulator threatens action if UK Royal Mail resists changes
The postal regulator has threatened disciplinary action against Royal Mail, including the forced break-up of the group, if it uses anti-competitive practices to resist liberalisation in the market. Speaking at the UK Mail Show in London, Nigel Stapleton, chairman of Postcomm, said the aim of liberalisation was to deliver better value and more innovative services to customers. He warned that in the past other monopoly providers in the process of deregulation “have indulged in anti-competitive practices, often by accident rather than by design, such as predatory pricing or discrimination between customers”. Mr Stapleton said that so far there had been only one case of alleged anti-competitive behaviour at Royal Mail, when it was accused last year of offering preferential rates to certain business customers, although no action was taken. But the regulator would watch out for any abuses at Royal Mail, and act quickly to punish them.
Read MoreManaging multi channel fulfilment
Presentation by Frank McCusker, Carlson Marketing Group at UKMS.
P:LibraryUK Mail Show 04Frank_McCusker.ppt
Post & Parcel Magazine
Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.