UK Royal Mail pulps undelivered post
Royal Mail is to destroy all undelivered business post that does not have a return address on the envelope. The new policy comes into force from today and will affect millions of letters. It has sparked outrage among companies which claim they were not told of the change and fear it will cost them heavily in lost business. It is the latest in a series of costcutting measures by Royal Mail that have angered customers. In the past all undelivered post was sent to a Royal Mail office in Belfast where staff opened letters to try to discover the identity of the sender. Royal Mail said that axing the service for business post will save on the GBP10 million a year it spends dealing with 12 million undelivered items of post.
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