Tag: UK

UK Royal Mail pulps undelivered post

Royal Mail is to destroy all undelivered business post that does not have a return address on the envelope. The new policy comes into force from today and will affect millions of letters. It has sparked outrage among companies which claim they were not told of the change and fear it will cost them heavily in lost business. It is the latest in a series of costcutting measures by Royal Mail that have angered customers. In the past all undelivered post was sent to a Royal Mail office in Belfast where staff opened letters to try to discover the identity of the sender. Royal Mail said that axing the service for business post will save on the GBP10 million a year it spends dealing with 12 million undelivered items of post.

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Royal Mail’s Proposal to Implement Size Based Pricing – Next Steps Following Postcomm’s First Consultation

Postcomm and Royal Mail have agreed that, in view of the complexity of the issues involved and the significant implications for many Royal Mail customers, more time is required to assess Royal Mail’s Size Based Pricing (SBP) proposal. Accordingly, the earliest implementation date, if the application is allowed to proceed, will be April 2006. In April 2004, Postcomm issued a consultation document seeking the views of interested parties on Royal Mail’s proposal to introduce SBP. Postcomm received more responses (over 120 individual responses, about 1,400 standard letters and around 8,000 postcard petitions) than in any consultation we have previously conducted. Postcomm has published the non-confidential individual responses on its website. All of the standard letters and postcard petitions were opposed to Royal Mail’s proposal, while fewer than 25% of the individual responses that were received, were in favour of Royal Mail’s proposal. Whilst this does not reflect the balance of actual ‘winners’ and ‘losers’ from the implementation of SBP, these responses raise some important issues requiring further consideration.

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Networks’ voice

It’s time companies in the maturing pallet network sector joined forces, to present a collective voice in areas of legitimate mutual interest. Quality and image would benefit, says Alan Cramley.

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The Force is with them

PalletForce is attracting members from its competitors because they seek the financial and decision-making benefits of being a shareholder, according to chief executive Mick Scarlett. Speaking at the first Logistics Link North held at Doncaster Racecourse last week, Scarlett said rivals are also losing members because they are too focused on growth rather than quality of service.

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