Royal Mail UK revamp to cause ‘chaos at christmas’
Managers at Royal Mail are warning that the postal service could descend into chaos over Christmas, as the state-owned company gets to grips with its radical overhaul.
A series of changes have been introduced at Royal Mail over the past year as management, led by chairman Allan Leighton and chief executive Adam Crozier, strive to turn the ailing service around.
The most controversial change has been the removal of second deliveries in favour of just one a day. Other measures include cutting back on overtime, reducing night-time postal sorting and axing casual staff. But insiders are concerned that the changes could lead to upheaval during the hectic festive season. Traditionally, the Royal Mail has relied on strong demand for overtime to help fill the breach during Christmas.
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