Tag: UK

UK Post Office’s new offerings fail to convince regulator

Posted by | Aug 1, 2004 | |

The postal regulator has launched an investigation into the raft of new services being offered by the Post Office, after concern that they may not be meeting the needs of customers.

In the past few months the Post Office has expanded to offer car and travel insurance and personal loans. It plans to offer a fixed-line telephone service early next year.

But Postcomm is unsure that these services will be attractive to the Post Office’s customers in deprived urban areas.

“Postcomm is not totally convinced that the products are right,” said a well-placed source.

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The Letterbox Factfile 2004

Posted by | Aug 1, 2004 | |

Annual overview of the Direct Mail industry in the UK. It provides information on the amount of direct mail this is received by both customers and businesses. It addresses peoples attitudes towards the medium and treatment of what they receive.
Research Library L13961

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LYNX Express announces link up with PALLET-TRACK Ltd

Posted by | Aug 1, 2004 | |

LYNX Express has forged a new alliance with PALLET-TRACK, the fast growing specialist pallet network to create a new force in pallet distribution. The move is a major opportunity for LYNX to increase significantly its already large share of the overnight pallet market. The service will be distinct and separate from that currently provided on a captive basis by the wholly owned LYNX Express depot network and fleet. The pricing structure, service proposition and terms of transport will be more closely aligned to meet demand for specialised pallet movements, particularly multiple part shipments. LYNX joins the expanding PALLET-TRACK network as one of the company’s new members alongside 55 others operating on a well established system which currently handles over 1400 pallets per night.

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Royal Mail faces 5% refunds to bulk mail clients

Posted by | Jul 30, 2004 | |

Postcomm has issued the first details of compensation under new rules to refund Royal Mail’s bulk mail customers.

Royal Mail has been asked to pay back up to 5 per cent of income from companies affected when it failed to attain service targets last year. The move could cost it millions of pounds in refunds to frequent mailers, such as financial companies.

The postal operator has agreed to the compensation levels, which should be repaid by the end of August, according to Postcomm’s website.

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