Tag: UPS

UPS and Teamsters agree on new five-year contract

UPS announced it had reached a tentative agreement with the International Brotherhood of Teamsters on a new five-year contract covering approximately 240,000 full- and part-time package employees in the United States.

The tentative contract, which now must be presented to UPS Teamster-represented employees for ratification, was negotiated nearly a year in advance of the current contract’s expiration on July 31, 2008. Upon ratification, most provisions of the new agreement will take effect on August 1st, 2008.

The tentative contract includes wage increases as well as significant contributions to healthcare and pension plans to help strengthen these benefits for employees. The agreement allows UPS to withdraw employees from the Central States multi-employer pension plan and to establish a jointly trusteed single-employer plan for this group. UPS will make a pre-tax USD 6.1 billion payment to the Central States plan in connection with its withdrawal.

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Canadian Dollar Aiding Online Retailers

The ritual has resumed, as it always does when the Canadian dollar rises against the United States dollar. Large numbers of Canadians cross the border in search of lower prices and greater selection at American stores. But when the Canadian dollar reached parity with American currency last week, there was a new twist: online sales now let Canadians bargain-hunt in the United States without leaving home.

If early indications hold true, some of the biggest gains from the Canadian dollar’s strength — it settled in New York late Thursday at 99.87 cents — may be at online retailers based in the United States. Because Canada’s small population compared with the United States, some 33 million versus 302 million, makes online operations less cost-effective, relatively few Canadian retailers, less than a third by some estimates, sell on the Web.

That limited local competition, combined with the strong Canadian dollar and the moderate cost of expanding into Canada, make the country a tempting target for American electronic retailers.

No one measures Canadian crossborder spending, virtual or otherwise, but Paulina Sazon, a direct-marketing strategist at Canada Post, said the volume of shipments through the Canadian postal service’s special service for American retailers increased 38 percent over the last year. A spokeswoman at UPS Canada, Christina Falcone, said her company had also registered “significant growth” as a result of the strengthened Canadian dollar.

Although Canada and the United States share a free-trade agreement, crossborder trade is hardly free. All merchandise entering Canada is inspected by Canadian Border Services, which adds federal sales taxes, provincial sales tax (except in Alberta) and, in the case of some products made in third countries, duty.

In addition, the companies transporting the packages have border handling fees of their own, which on a USD 300 item can exceed 40 Canadian dollars. Canada Post adds a flat fee of 5 Canadian dollars.

To avoid those charges, L. L. Bean and several other companies use a Canada Post service that brings their parcels across the border in bulk rather than individually. The American retailer collects Canadian taxes at the time of the purchase and the customer is not surprised by border fees at the doorstep. The service also enables a shopper to return items to a Canadian address.

U.P.S. operates warehouses in Canada that hold inventory from American online retailers, including Crown Premiums, a collectible model-car maker in Bonita Springs, Fla. Orders placed on Web sites in the United States are filled with merchandise from the Canadian warehouses.

The J. C. Williams Group, Canada’s leading retail consultancy, estimates that American companies account for about a third of all Canadian online shopping. Canada Post said that reached about 60 percent at the height of the shopping season last year.

Jim Okamura, a senior partner in J. C. Williams, said that growing business in Canada might allow retailers to offset an increasingly saturated market.

And Canada could perform another role for American retailers. For many companies, Mr. Okamura said, “Canada is really being seen as the first step in a broad international expansion plan.”

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UPS assigns VP to lead new healthcare team

UPS named a senior UPS manager to direct a new enterprise team focused on serving the diverse needs of the global healthcare industry.

Bill Hook, who most recently oversaw UPS’s relationship with healthcare strategic accounts, has been named vice president of healthcare logistics. In his new role, Hook will direct a team that ties together for healthcare customer’s small package and heavy freight transportation services along with 3rd party logistics, distribution and a network of regulatory-compliant and controlled environment facilities.

The team will focus on healthcare companies engaged in biotechnical development or manufacture or coordinate research trials in the pharmaceutical, medical device and equipment and surgical supply markets.

The healthcare supply chain has become incredibly complicated over time through reliance on multi-level distribution partners. These can include suppliers and clinicians through hospitals and physicians as well as retail channels, direct-to-consumer delivery and technicians to repair sophisticated equipment.

The UPS healthcare logistics focus will be organized along four functional areas to address UPS products, customer relationships, global infrastructure and information technology. The team will constantly assess industry trends and emerging issues to develop the resources most useful to the healthcare industry.

Angela L. Watson, a 17-year veteran UPS manager, will succeed Hook as the vice president of healthcare strategic accounts. She most recently oversaw strategic accounts in the southern United States, developing a number of innovative enterprise solutions for customers.

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Fedex and DHL lead customer surveys for transportation and warehousing in Mexico

A recent market study conducted by InfoAmericas included telephone interviews with 50 manufacturing company executives in Mexico City, Monterrey, Guadalajara and San Luís Potosí (22 percent of them decision makers for logistic providers contracting) revealed that, in Mexico, the “top-of-mind” leaders for transportation and warehousing companies are FedEx, followed by DHL and K+N tied for second, and UPS in third place. Respondents mentioned DHL most frequently as a second alternative, followed by FedEx and the duo K+N & UPS.

Branding managers measure top-of-mind awareness as an indicator of positioning within specific target market. Being the first brand mentioned by potential consumers surveyed is a good indication of an intention to purchase goods or services from the mentioned company.

Inadequate infrastructure limits Mexico’s competitiveness and impedes the functional integration of productive chains, from raw materials to finished and delivered products. Interviewees ranked standard government built (free) roads as the worst Mexican transportation infrastructure mode (6.2) followed by and railroads (6.5), well behind the better-scoring toll highways (8.0) and air and sea ports (7.9), both of which are privately built and managed.

Equally compelling and much less costly is the call to open up Mexican domestic trucking to international ownership, presently barred under the auspices of the NAFTA. Cross border logistics in Mexico have achieved their efficiency levels thanks to the investments by players like UPS, FedEx and DHL as well as YRC, K&N, Panalpina, and others. Their technology and global best practices are essential to raising competitiveness. They have been a shot in the arm to Mexico’s cross-border sector – now they are needed in Mexico’s domestic trucking market.

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