UPS chief says company needs to stay hungry
With an improving economy and strong profits, UPS chief executive Mike Eskew says his company’s greatest challenge is to avoid complacency amid growing competition to deliver goods and services. In an interview with The Associated Press Tuesday, Eskew said the world’s largest shipping carrier plans to open at least 1,200 more UPS Stores, formerly known as Mail Boxes Etc., over the next several years and will use technology to attract more customers and fill planes making overseas deliveries.
UPS makes the most of its USD33 billion in annual revenue from small-package deliveries in the United States. But overseas shipments and its supply-chain management services are growing, and the Atlanta-based company has been concentrating more internationally, which is emphasized by its television commercials promoting its delivery workers around the globe.
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