UPS Mail Innovations, the business mail services unit of UPS, has deployed an advanced technology system that represents a significant innovation in the processing of business mail. The system, known as the Automated Processing System (APS), reduces the manual handling of flat business mail, a major advance from current industry practices.
Read MoreWith an improving economy and strong profits, UPS chief executive Mike Eskew says his company’s greatest challenge is to avoid complacency amid growing competition to deliver goods and services. In an interview with The Associated Press Tuesday, Eskew said the world’s largest shipping carrier plans to open at least 1,200 more UPS Stores, formerly known as Mail Boxes Etc., over the next several years and will use technology to attract more customers and fill planes making overseas deliveries.
UPS makes the most of its USD33 billion in annual revenue from small-package deliveries in the United States. But overseas shipments and its supply-chain management services are growing, and the Atlanta-based company has been concentrating more internationally, which is emphasized by its television commercials promoting its delivery workers around the globe.
Read MoreIn just the first four months of 2004, UPS has received top honors from several prominent organisations for its commitment to promoting a diverse and inclusive workplace.
UPS recently ranked No. 32 on DiversityInc magazine’s “Top 50 Companies for Diversity” and also was listed among Hispanic magazine’s “Corporate 100.” Additionally, two of UPS’s leading Latina executives – Jovita Carranza and Ana Guevara – were recognized by Hispanic Business magazine and the World Trade Center of Miami, respectively, for their professional and personal accomplishments.
Read MoreThe Digital Products Division of Toshiba America Information Systems, Inc. and UPS have announced a new laptop computer repair process designed to reduce turnaround time for customers to four days or less.
The move is part of a wide-ranging customer service initiative by Toshiba designed to raise the bar in the highly competitive PC market. Toshiba expects to build customer loyalty as its customers recognise that if they ever do have a problem with their laptop, downtime will be held to an absolute minimum.
Read MoreUPS sees double digit growth in first quarter
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