Tag: USA

DHL express launches global online tracking tool

DH announced the launch of Global ProView, a tool that enables customers of DHL’s Time Definite International (TDI) Express services to track all their shipments simultaneously with one seamless online-application. Global ProView is accessible from any point on the internet and offers a complete and automatically updated overview of a customer’s global shipments.

DHL first introduced ProView to the U.S. market in 2006 and has been met with high adoption rates as U.S. customers can make the most efficient use of their time by automatically monitoring and communicating valuable shipment information in real-time. Following the successful users’ acceptance test in the U.S. and other regions, Global ProView will now be rolled out in most key markets by the end of the year.

Designed to suit the needs of customers with a large number of TDI shipments, ProView can help them save significant time. Instead of following individual shipments through waybills or reference numbers, Global ProView enables customers to monitor all shipments with their account number, which is password and PIN protected for security. Once registered, customers can search, filter and download the shipment information they require with just a few clicks. Shipments can also be grouped into categories based on their current tracking status.

Customers can configure the application to send real-time notifications via SMS text message or e-mail alert whenever a shipment is delivered, is picked up or hits a snag in the delivery chain, such as if a “clearance delay” occurs. They can also choose when, how and which notifications are sent and who receives them – whether that customer is the sender, receiver or third-party payer.

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VeriFone, USPS contract worth up to USD 10M

VeriFone Holdings Inc. said it was awarded a multi-year dollar contract valued at up to USD 10 million to provide the U.S. Postal Service with electronic payment capabilities.

San Jose-based VeriFone will provide the countertop payment product with dual communications capabilities to provide both traditional dial modem and Internet-based connectivity for 18,000 to 20,000 customer windows.

VeriFone said it will develop a customer interface to a payment gateway that the U.S. Postal Service will operate to ensure it has access to the lowest cost credit and debit processing services.

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DHL selects DataCert's AIMS for manage legal services spend

DataCert, a provider of legal and IP spend and matter management solutions, has announced that DHL has chosen its advanced invoice management system to help the worldwide express delivery and logistics company simplify the legal invoice payment process and control its legal spend.

Using DataCert’s legal spend management software, DHL’s law firms and vendors can submit invoices in an electronic format. Line items that do not comply with DHL’s corporate billing guidelines will be corrected or flagged for further review. Advanced invoice management system (AIMS) will also guide each invoice through designated workflows and approval postings, creating a legal spend database.

This reportable database of comprehensive legal spend data will give DHL’s legal department the ability to analyze, forecast and reduce future spend.

Jon Olin, general counsel for Americas at DHL, said: “DHL selected AIMS for its ability to provide a substantial return on investment both financially and operationally. The actionable metrics produced by AIMS will help us develop an in-depth understanding of our legal spend and drive strategic business decisions regarding law department operations.”

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Earth Class Mail adds FedEx veteran to management team

After 24 years with FedEx, Chris Salvage has joined the team building the future of mail delivery as new VP of Operations

Earth Class Mail Corp announced Chris Salvage, a 24-year veteran of FedEx, as its new Vice President of Operations. The experience Salvage garnered by overseeing the daily delivery of 200,000 packages for more than a decade will help Earth Class Mail scale its online postal-mail service to meet larger volumes.

Salvage’s career in logistics, operations management, strategic planning, and business development with FedEx make him an ideal addition to Earth Class Mail. Managing a division of more than 1,000 employees has seasoned Chris for his role at the company that is building the future of postal-mail delivery.

We have seen increasing interest from large enterprises and European posts that have the potential to boost our mail volumes exponentially
“We have seen increasing interest from large enterprises and European posts that have the potential to boost our mail volumes exponentially,” said Ron Wiener, CEO and Postmaster General of Earth Class Mail. “With the team we now have in place, and this key addition of Chris Salvage, I’m confident we’re in a position to execute on the scale we envisioned.”

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UPS releases 2nd quarter results 2008

UPS reported a 6.7 pct revenue increase in the second quarter but an 18.3 pct decline in diluted earnings per share to USD 0.85 compared to USD 1.04 the prior year. Increasing fuel costs and a stagnant U.S. economy caused the earnings decline in both the U.S. Domestic and International Package segments.

In contrast, the Supply Chain and Freight segment posted a substantial improvement in profitability.
“Although operating conditions in the second quarter were challenging, UPS firmly believes the long-term growth fundamentals for our company and for our industry are very favorable,” said Scott Davis, UPS chairman and CEO. “We are helping our customers manage through this difficult period while doing everything we can inside UPS to adapt to current conditions.”

For the three months ended June 30, 2008, UPS delivered consolidated volume of 959 million packages, essentially unchanged from the second quarter last year. Revenue rose to USD 13.0 billion and revenue per piece increased 5.9 pct. Results were negatively affected by a 67 pct increase in fuel expense, a reduction in premium product volumes and weakness in U.S. imports.

The slow U.S. economy caused average daily volume in the United States to decline 1.3 pct in the quarter and also contributed to a more pronounced reduction in premium products than in the previous quarter. Volumes per day declined 6.1 pct for Next Day Air, 2.3 pct for deferred air and 0.7 pct for ground. Consolidated revenue per piece rose 3.1 pct, increasing for all services.

These factors, along with the rapid increase in fuel cost and the impact of the two-month lag in the application of the fuel surcharge, were responsible for the declines in second quarter operating results.
During the quarter, UPS and DHL announced they were working on a 10-year agreement through which UPS would provide air lift for DHL’s express, deferred and international volume within the U.S. and between the U.S., Canada and Mexico.

International results were negatively impacted by higher fuel costs, declining U.S. import volume and slower growth in premium services in the major regions of the world.

Export volume increased an industry-leading 10.2 pct, aided by the calendar effect of an early Easter, which boosted growth rates by approximately 2 pct. However, volume growth slowed significantly through the quarter.

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