Tag: USA

UPS Driver in China Wins Global Community Service Award

UPS driver Andy He Jinchang of Guangzhou, China, has earned the company’s top global community service award, the first time a non-U.S. employee has ever been so honored.

Jinchang was recognized for his personal outreach efforts to rural communities in the Guangdong Province where he is helping school children, mentally-challenged children and the elderly.

The Jim Casey Community Service Award winner is chosen annually from nominations solicited from UPS’s 425,000 employees. The Casey Award was created to recognize outstanding community service, a hallmark of UPS’s corporate legacy and commitment to social responsibility.

Jinchang’s UPS award follows other local recognition. Andy has been recognized as a local pioneer for voluntary service, receiving a Certificate of Honor from the Guangzhou Youth Education Work Group, and a Letter of Appreciation from the Guangdong province government.

Founded in 1951 and based in Atlanta, Ga., The UPS Foundation’s major areas of focus include community safety, nonprofit effectiveness, economic and global literacy, environmental sustainability and diversity. The UPS Foundation pursues these initiatives by identifying specific projects where its support can help produce a measurable social impact. In 2007, The UPS Foundation donated more than USD 46 million to charitable organizations worldwide.

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Verizon designs IP network for US Postal Service

Verizon Business has completed the design and implementation of a new, fully managed IP-based network for the U.S. Postal Service.

Under a 30-month, USD 60 million contract, Verizon Business is managing the USPS Postal Information Technology Network Upgrade Project, consolidating three previously distinct networks to control costs and reduce bandwidth requirements.

The project also includes the redesign, upgrade and management of network services for approximately 300 mail-processing facilities; upgrades to the existing information technology administrative network; and the design, implementation and management of new network services at 188 Postal Inspection Service locations.

Verizon Business also will help the Inspection Service upgrade its existing frame relay network to a next-generation IP network, which incorporates advanced security features to protect sensitive law enforcement communications. The features include push-to-talk radio over IP, live video multicast service and IT applications for background checks and incident response.

In addition, the telecommunications company is installing a new, more robust network for large USPS mail processing facilities and the Postal Service administrative network, which will include built-in layers of redundancy for business-critical mail processing systems.

Critical data traffic will be carried on Verizon Business’ Very High Performance Backbone Network Service network, dedicated primarily to government and educational institutions with high-performance network requirements.

With the PITN award, Verizon Business will manage more than 30,000 devices for the Postal Service and more than 17,000 wide-area network circuits, the company said.

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US Postal Service names Philo IT Chief

An international leader recognized for enabling business transformation through innovative IT solutions has been named executive vice president and chief information officer of the U.S. Postal Service (USPS).

Ross Philo, who comes to the Postal Service after a long career in energy-related information services, will support the development of growth, service and administrative initiatives by ensuring that planning and development are linked with appropriate technology strategies.

Philo will lead a department that has for the fourth year in a row been named as one of the best places to work in the IT industry by Computerworld magazine, and which supports more users for less money than any other federal government agency.

In his new role, Philo will be responsible for managing and maintaining the USPS IT services that:
— connect more than 28,000 locations to critical business systems 24 hours a day, 365 days a year,
— support more than 650 applications designed to run the Postal Service on a day-to-day basis, including employee payroll and vendor payments and
— oversee the Postal Service’s extensive nationwide telecommunications network, including satellite, land-line and mobile telephone requirements.

Philo will report to the Postmaster General and serve on the agency’s Executive Committee.

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U.S. Postal Service undercharged countries for mail

The U.S. Postal Service undercharged countries including China, India and Canada by millions of dollars because of errors in processing mail at John F. Kennedy International Airport in New York, auditors said.

The Postal Service may recover USD 2.2 million of the USD 3.4 million that it said it is owed by the postal agencies of the other countries, a report by the service’s inspector general said. The remainder stemmed from computer, billing and employee errors made in 2006, too long ago to be recovered under law.

The Postal Service’s JFK Airport facility made billing errors on 78 percent of the overseas mail received from Oct. 1, 2006, to May 31, 2007, according to a Jan. 24 report displayed on the agency’s Web site last week.

About 39 percent of the mail was from China. The JFK Airport facility processes international mail from more than 190 countries, Yoerger said.

The Postal Service is a government agency required by law to set its rates to cover costs. It had USD 75 billion in revenue last year, and ran a deficit of about USD 5 billion, Yoerger said.

The JFK Airport location, the largest of five Postal Service facilities in the U.S. that process international mail, handles 60 percent of all overseas express mail entering the U.S. If auditors hadn’t caught the errors, the facility would have undercharged foreign agencies USD 12.5 million over two years, the report said.

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Exit of Zumwinkel may end DHL push into US

The abrupt exit of Klaus Zumwinkel, chairman of DHL parent Deutsche Post, has heightened speculation that DHL may sell its struggling US business.

Zumwinkel tendered his resignation on February 15, following raids of his office and residence by German tax authorities the day before. He is being investigated for alleged tax evasion of around USD 1.4 million.

With his November retirement day in sight, Zumwinkel left under a cloud after leading the company for 18 years. He turned a postal outfit into an USD 88 billion logistics giant.
Throughout his tenure Zumwinkel was seemingly untouchable, lording it over Deutsche Post. But in recent months he came under mounting criticism, most of it directed at DHL’s struggling US expansion. Having acquired Airborne Express for about USD 1 billion in 2003, the company was trying to establish itself as a third force in the US market behind UPS and FedEx, but the operation has produced a flood of red ink, despite several efforts and heavy investment to stem the flow. According to some estimates, DHL could lose D 900 million in the US this year alone.

The first salvo against the US strategy came last November, when investment firm Bear Stearns concluded that DHL stood no chance of producing profits in the US in the foreseeable future and advocated a retreat from the US market. Subsequently a second Wall Street firm argued that DHL should abandon the intra-US business.

Since then, speculation has been swirling around DHL that it might sell its US business.
Although the new Deutsche Post chief Frank Appel has pledged to focus on the loss-making US unit and chief financial officer John Allan, whose contract has been extended by two years until the end of 2010, pledged to improve performance of DHL in the US, rumours have been leaking out of Deutsche Post’s headquarters that a number of options were under consideration to end the losses in North America.

One scenario that has been bandied about sees DHL handing over the intra-US business to FedEx, which could in turn have DHL handle its intra-European traffic. FedEx and Deutsche Post have declined to comment on these speculations, but sources close to DHL place the origin of this rumour in the Deutsche Post management.

Selling the US arm of DHL Express to FedEx seems unlikely, though, as FedEx has no need for the infrastructure that its smaller rival has built up in that market. Moreover, an outright sale might face legal obstacles. A report by Bear Stearns argues that anti-trust reasons would prevent FedEx from buying what amounts to 11-12 percent of the US air express market.
“However, we suppose FedEx could purchase DHL’s smaller ground business and form some form of partnership with DHL to deliver some portion of their air express packages,” the report concluded.

While not commenting directly on rumours of a FedEx deal, Allan declared that “there can be no question of exiting the US business. Any options which include a withdrawal can be completely ruled out”.

Deutsche Post has repeatedly stressed that its presence in the US market generates a host of international traffic, such as flows from Asian customers to North America. Allan declared that the US express business is a key management priority for Deutsche Post.
“We are looking at a variety of options to improve performance. In doing so, we are committed to maintaining a significant presence in the US market, which remains of strategic importance to the group,” he said.

The first salvo since these comments came on February 12, when DHL Express USA announced a plan to eliminate some 600 jobs. “This action is one of several measures we are taking to improve our competitive position in the US market, which is strategic to our global growth plan,” said Hans Hickler, CEO of DHL Express USA.

But profitability is in short supply. On January 24, Deutsche Post announced it would take an USD 874 million write-down of the value of its express business in the Americ

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