Keeping Down the Cost of Delivery
Challenge: Decrease cost and improve efficiency of delivery options
Solution: Adopt a new postal delivery system for packages of one pound or less
Result: Operational improvements and approximately 35 percent net savings on overall delivery expenses
Cost-efficient, timely product delivery is at the heart of any successful mailer’s operation. Empi-Compex Technologies, a division of orthopedic device marketer Encore Medical, is no exception. The New Brighton, Minn.-based pain management and rehabilitation products marketer wanted to lower the cost of shipping its medical devices, particularly those weighing one pound or less. These lighter weight products make up approximately 42 percent of all packages sent by the company, and more than half are sent directly to patients at their homes.
The company explored alternative delivery methods for all of its shipping needs and switched to UPS Mail Innovations mail processing service for its lighter product deliveries. By switching to UPS Mail Innovations, the marketer now can deliver supplies directly to its customers at their residences at a much more economical rate.
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