Tag: USA

TNT moves up a gear

Posted by | Apr 15, 2004 | |

It has taken a ‘ten-pound Pom’ more than two years to get the express freight and logistics group back into profit.

Roger Corcoran has a way with words. Not that he speaks much – at least not publicly. Since taking the reins at the express freight and logistics group TNT Australia in September 2001, media engagements have been few and far between. But now, with TNT’s local operations finally in the black for the 12 months to December 31, 2003, it is time to talk. Corcoran wants to set the record straight. It is not all backslapping. Not at all. He seizes the opportunity to reflect on the past. Those deeply flawed strategies that took TNT to the brink a few years ago – and, make no mistake, TNT was another Ansett in the making when Corcoran was appointed managing director – are openly acknowledged and painfully dissected before he tackles the present and future. Indeed, in one sense, discussing the past almost seems a cathartic experience for Corcoran.

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DHL/Airborne Express agreement covers 6,000 workers

Posted by | Apr 14, 2004 | |

An historic agreement between package-delivery company DHL and Teamster local unions provides job security and pay protections for more than 6,000 union members who previously worked for Airborne Express in US/Canada.

“This historic agreement protects the security of our hardworking members and the security of their families,” said Jim Hoffa, Teamsters General President. “This agreement will lead to more solid family-wage jobs in the future.”

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Pitney Bowes buys Lanham’s Group 1

Posted by | Apr 14, 2004 | |

Pitney Bowes Inc. has acquired Lanham-based Group 1 Software Inc. for about USD321 million.

Group 1, which designs postal and direct mail software, will become a wholly owned subsidiary of Pitney Bowes’ Global Enterprise Solutions division pending approval by stockholders.

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UPS highest in delivery customer satisfaction

Posted by | Apr 13, 2004 | |

UPS ranks highest in business customer satisfaction for domestic air, ground and international delivery, according to the J.D. Power and Associates 2004 Small-Package Delivery Service Business Customer Satisfaction Study(SM). This study is based on 913 telephone interviews with shipping managers and other business personnel at U.S. businesses that have at least 10 employees at a specific location and spend USD10,000 or more annually to ship small packages (up to 150 lbs.). UPS performs particularly well in all three segments in the areas of shipping and delivery, delivery drivers, delivery tracking and communication.

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FedEx reveals details of Kinkos integration

Posted by | Apr 12, 2004 | |

The world’s largest air-express shipper revealed further details on how it plans to integrate Kinko’s, which it acquired in January for USD2.4bn, into the FedEx system. Kinko’s stores primarily offer print copy services to walk-in customers and small- and medium-sized businesses. FedEx expects to transform the Kinko’s stores, which number over 1,000 in the US, into full-service shipping centers where customers can handle all their document needs – from printing to packing to shipping. In the next few months, the company expects to implement its full line of shipping services in stores, including packaging. FedEx will also use its international network to expand Kinko’s outlets overseas.

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