Tag: USPS

Cost cuts help USPS end year in black

The U.S. Postal Service said deep cost cuts helped it finish $300 million in the black in 2003 despite a record decline in first-class mail volume. The net increase for the fiscal year that ended Sept. 30 contrasted sharply with last year’s loss of $676 million, triggered by the largest-ever slide in overall mail volume.

The USPS will seek an $884 million federal appropriation for the fiscal year beginning next October, nearly all of it to help pay for ongoing automation upgrades to the mail processing system to guard against bioterror and other threats. Those changes were ordered after the deadly anthrax attacks in 2001.

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More direct mail similarities

Direct marketing in the U.S. is more similar to marketing in the U.K. and the rest of Europe than it is different. That’s the conclusion drawn from a session on multi-channel business at the European Catalogue and Mail Order Days here.
Jack Schmid, chairman of Kansas-based consultancy J. Schmid & Associates, kicked off the session with a few statistics regarding online sales growth: 64% of U.S. household are now connected to the Internet, according to Forrester Research, up from 25% five years ago. With the rise of e-commerce and multichannel shopping have come increased expectations on the part of buyers, he said: Nearly three-quarters of customers surveyed expect the companies they shop from to know about their behavior in all channels. In other words, if a customer phones a call center, he expects the CSR to know what he’d previously purchased from the company’s stores or Website as well as via phone.

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UPS trying to win USPS parcel traffic

UPS is trying to win parcel traffic away from the U.S. Postal Service and then give it right back.

The company is testing a new service called UPS Basic that will use the USPS’s own delivery network for the last leg of delivery in parts of United States, offering cost savings over regular postal and UPS Ground service in a bid to capture business from the USPS and consolidators.

The service marks a new step in the growing competition for ground delivery in the U.S. parcel market and FedEx says it is already talking with the Postal Service about a program of its own.

UPS and FedEx plan to exploit a provision in Postal Service operations that gives consolidators that deliver presorted parcels to postal facilities far cheaper rates than regular parcel shippers.

“This is a program that’s open to everyone,” Postal Service spokesman Gerry McKiernan said. “And UPS has decided to take advantage of it. I don’t have an opinion. It’s neutral. It doesn’t matter. We’re delighted to have customers.”

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US Postal Service awards contract to Siemens Dematic

Siemens Dematic announced today the United States Postal Service (USPS) has awarded the company an $89.9M contract to design, manufacture and install Ventilation and Filtration Systems (VFS) on their letter sorting machines. The deployment of the new system in 280 postal facilities nationwide is scheduled to begin in the spring of 2004.

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