The U.S. Postal Service has been unable to develop a unified and effective Internet and e-commerce strategy, mainly because of a “fragmented” management approach, says a new report issued by the U.S. General Accounting Office (GAO).
The report, released earlier this week, is a follow-up by the GAO on recommendations it gave to the Postal Service in September 2000 on updating its services for the Internet.
USPS – Working overseas with the private sector – presentation by Herb Cantor, USPS at WMEA01.
International Business Strategies and the Americas (working overseas with the private sector
USPS delivery volumes & statistics
Revenue by sector
Size of market – letters, expedited & packages, printed matter & foreign origin
Expedited air shipments by world area
Creating a Positive Environment – case histories from around the world – presentation by Michael MacClancy, Triangle at WMEA01
The postal value chain
Case studies – Sweden, New Zealand, USA?, Germany
Conclusions: Protect the entrants rather than the incumbent!
Competition brings innovation
Worksharing generates another type of competition
The incumbent benefits from legal action
Identify your vision and make people aware of it
The threat is substitution!!!
Selecting the right provider – presentation by Juan Hidalgo, Uniktrans at WMEA01
Mailing services: International priority airmail and international surface airlift (USPS)
Private Sector mail delivery
Postal services of the Americas competing with the private sector
Summary
Americas postal services losing ground and market share fast
Major European postal administrations monopolosing the international mail market
Private & public synergies required
Cross border mail handling creating a free for all environment
Managing the full customer range – presentation by Mark Crego, Accenture at WMEA01.
View of postal CEOs on the key challenges facing their businesses
Summary case study of Correos/ Spanish Postal Service, Posti/Finland Postal Service & USPS
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